Accounts Receivable Specialist Job at Robert Half, Plymouth Meeting, PA

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  • Robert Half
  • Plymouth Meeting, PA

Job Description

Key Responsibilities

  • Own all accounts receivable functions for assigned portfolio with the goal of reducing delinquency and changing customer behavior through collections outreaches on past due balances
  • Process and post customer payments including checks, credit card payments and electronic fund transfers
  • Investigate and resolve billing issues including credits, disputes and refunds
  • Deliver exceptional customer service by promptly responding to customer inquiries and any issues related to accounts receivable
  • Provide customer invoices, statements and payment reminders upon request
  • Review and reconcile customer accounts to resolve issues and obtain payment
  • Accurately document all collection activities within the system of record
  • Collaborate with Sales and other internal departments to address customer inquiries and resolve issues related to collection of past due balances
  • Determine when internal collections efforts are exhausted, and engagement of a third-party collection agency is required
  • Maintain acceptable attendance and punctuality for scheduled work hours and meetings
  • Ensure completion of assigned tasks and responsibilities within defined timeframes
  • Flexibility to work outside of normal business hours during weekdays or weekends with reasonable advance notice to support business/operational needs when necessary
  • Perform other duties as assigned

Job Tags

Weekday work,

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