Job Description

The Affordable Compliance Specialist - LIHTC plays a crucial role in the success of the company and is responsible for ensuring compliance of the affordable programs within the portfolio. We are seeking an experienced compliance specialist who is proactive, extremely detail-oriented, and organized, and open to wearing multiple hats in an evolving and expanding department. This candidate must be polished and provide extraordinary customer service to both the onsite teams and our residents. Self-motivated, a critical thinker, and the ability to communicate with all levels are key characteristics needed for this role.

Responsibilities:

• Manage affordable compliance operations for low-income housing tax credit, city monitored low-income programs, and any subsidy vouchers received
• Manage affordable housing waitlist including but not limited to: open and close waitlist, periodic assessments of list and contact applicants to initiate move in certification to fill residences
• Complete all files for the Affordable Programs including Move-Ins, Annual Recertification, Interim Recertification, Gross Rent Changes, Terminations, Initial Certifications
• Audit and ensure income/rent limits and utility allowances are accurate on each certification
• Audit and ensure calculated rent and subsidies are accurate
• Monitor portfolio compliance with state, federal, local agency requirement for affordable or tax credit programs
• Manage Section 8: Housing Choice Vouchers (HCV) with appropriate housing authorities for eligible applicants and residents
• Identify and investigate potential compliance issues, working with the Portfolio Support Manager, Director of Residences and Leasing Managers
• Complete annual/quarterly agency audits/reports timely
• Update income/rent limits and Utility allowances to ensure compliance is maintained per affordable housing requirements
• Ensure Section 8 Housing Choice Voucher units are receiving contract rent equal to Fair Market Rent
• Stay up to date and informed of affordable housing requirements and suggest training and certifications as needed
• Promote a positive, engaged, collaborative work environment
• Provide exceptional customer experience with every resident interaction
• Identifies opportunities and areas for improvement, and offers suggestions and/or implements procedures, processes, or tools that improve efficiency and productivity
• Assists the Portfolio Support Department with processing resident payments, delinquency management, collections, generating notices and managing incoming resident inquiries and disputes when applicable
• Perform other duties and special projects as assigned

Skills and Qualifications:

• 3+ years of LIHTC experience
• Yardi experience preferred
• Certifications required: COS
• Certifications preferred: Tax Credit, HCCP, COSV
• Ability to read and interpret complex documents, such as regulatory agreements and compliance regulations, tenant files, etc.
• Strong communication skills and outstanding customer service skills
• Self-starter who takes the initiative to bring up issues and propose resolutions
• Excellent attention to detail and high degree of accuracy
• Strong organizational and time management skills
• Demonstrate a sense of urgency and ability to meet deadlines
• Demonstrate integrity, maturity, dependability, professionalism, positive attitude, and enthusiasm in the performance of duties
• Computer literacy includes proficiency of all MS Office products (Excel, Word, Outlook, etc.), as well as Adobe Acrobat

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