Job Description
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
Our Future Bay Area stores are seeking an experienced Service Department Manager to take our store to the next level. Our Bay Area Dealerships are a joint venture bringing two great family-owned dealer groups together, the Future Automotive Group and the Hansel Automotive Group. If you are looking for an exciting career with two of the best privately owned groups in Northern California, this is the place for you.
We are searching for a motivated, energetic, result-driven applicant. The perfect applicant will have a minimum of 3 years of dealerships management experience specifically with CDK.
As a Service Manager at our dealership, you will oversee the daily operations of the service department, ensuring efficient and high-quality vehicle maintenance and repair services. You will play a key role in providing exceptional customer service and maximizing service department profitability.
Pay Scale: The Service Manager Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Salary Compensation of between $6,000 and $7,200. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
Apply At: new.hrhotlink.com/c/C86FC47E523C37/en - US/OpenPositions/Show
Qualifications:
- Proven track record in automotive service operations
- Prior experience in automotive service management, 3 years min.
- Strong mechanical knowledge and understanding of vehicle maintenance procedures
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and handle multiple tasks efficiently
- Proficient in the use of MS Suite and basic applications (CDK software knowledge is a must)
Responsibilities Include but are not limited to:
- Forecast goals and objectives for the department and strive to meet them.
- Understand, comply and train employees while keeping abreast of Federal, State, and local regulations that affect service operations, such as hazardous waste disposal, OSHA right to know, etc.
- Hire, motivate and monitor the performance of your team leading to individual success and job satisfaction.
- Provide technical assistance to employees as needed.
- Develop staff by setting and communicating performance/production expectations, monitoring performance, identifying and development needs, coaching and mentoring.
- Ensure Compliance of all company policies for department
- Monitor repair order trends, such as number of repair orders completed, numbers of items per repair order, dollar sales per repair order, dollar sales per service writer, etc.
- Ensure that all manufacturer policies and procedures are followed.
- Manage the administration, tracking and follow-up required to stay current on warranty, receivables, and service contracts.
- Team-up with General Manager to manage employee performance
- Maintain good working relations with vendors and equipment supply companies to provide top service and competitive pricing.
- Perform other duties as assigned by management.
- Work in a cooperative, positive & professional manner with all personnel in the company.
- Maintain professional demeanor while at work.
*All applicants must pass pre-employment testing to include background checks, insurability, and drug testing to qualify for employment* The Future Automotive Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law
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