Bilingual Customer Service Representative Job at Systems & Methods, United States

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  • Systems & Methods
  • United States

Job Description

A company is looking for a Bilingual Customer Service Representative to work from home in San Antonio, TX.

Key Responsibilities
  • Respond to customer service calls and correspondence following Standard Operating Procedures
  • Document correspondence and contacts in accordance with established procedures
  • Complete system updates as required by Standard Operating Procedures and contract requirements
Required Qualifications
  • Fluent in English and Spanish
  • High school diploma or equivalent with at least one year of relevant experience
  • Proficient in data entry and familiar with Microsoft Word, Excel, and other Windows products
  • Knowledge of child support policies and payment processing procedures
  • Ability to work independently and maintain confidentiality

Job Tags

Contract work, Remote work,

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