Job Description
Position: Bilingual Evening Commercial (Office Cleaning) Manager
Posición: Buscamos un Gerente bilingüe de comerciales nocturnos (limpieza de oficinas)
Location: Northern Kentucky and Cincinnati Area
Ubicación: Área de Northern Kentucky y Cincinnati
Job Summary | Resumen del trabajo:
We are looking for a bilingual Evening Commercial (Office Cleaning) Manager to lead, train, and support our employees and supervisors while ensuring efficient operations and high-quality service delivery. This position requires strong organizational, leadership, and communication skills, as well as the ability to communicate effectively in both English and Spanish.
Buscamos un Gerente bilingüe de comerciales nocturnos (limpieza de oficinas) para liderar, capacitar y apoyar a nuestros empleados y supervisors, asegurando operaciones eficientes y un servicio de alta calidad. Este puesto requiere fuertes habilidades de organización, liderazgo y comunicación, así como la capacidad de comunicarse de manera efectiva en inglés y español.
Key Responsibilities | Responsabilidades Principales:
- Communicate effectively with Controllers (General Cleaners), Floaters, Floor Techs, Day Porters, Supervisors, and Managers.
Comunicarse eficazmente con Limpiadores Generales, Técnico de piso, Supervisores y Gerentes.
- Train new staff, including Controllers, Floaters, Floor Techs, Supervisors, and Managers.
Capacitar al nuevo personal, incluidos Limpiadores Generales, Técnico de piso, Supervisores y Gerentes.
- Retrain staff as needed to maintain standards.
Reentrenar al personal según sea necesario para mantener los estándares.
- Follow up on complaints and requests using a cell phone application.
Dar seguimiento a quejas y solicitudes mediante la aplicación del celular.
- Conduct regular inspections via a cell phone application.
Realizar inspecciones regulares a través de la aplicación del celular.
- Monitor and respond to nightly staff absences.
Supervisar y responder a las ausencias del personal nocturno.
- Ensure all accounts are covered according to the schedule by coordinating with the team.
Asegurar que todas las cuentas estén cubiertas según el horario, coordinándose con el equipo.
- Step in to perform cleaning tasks when necessary.
Intervenir para realizar tareas de limpieza cuando sea necesario.
- Assist in resolving over-budget cleaning issues.
Ayudar a resolver problemas de limpieza que excedan el presupuesto.
- Approve staff timecards accurately.
Aprobar las tarjetas de tiempo del personal de manera precisa.
Qualifications | Requisitos:
- Bilingual in English and Spanish (required).
Bilingüe en inglés y español (requerido).
- Strong leadership, problem-solving, and time-management abilities.
Fuertes habilidades de liderazgo, resolución de problemas y gestión del tiempo.
Schedule | Horario
- Full-time Position - Weeknights: Typically start between 2-4 pm each day and work until the job is finished with the goal of being off around 10pm-12am.
Puesto de tiempo completo – Noches de semana: Por lo general, comience entre
las 2-4pm todos los días y trabaje hasta que el trabajo esté terminado con el objective de estar fuera alrededor de las 10pm-12am.
- Weekend Work as needed to cover openings.
Trabajo de fin de semana según sea necesario para cubrir las vacantes.
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