Overview 2 weeks ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Responsibilities Perform correct billing practices in a timely manner and accurately rate and bill customers in accordance with specifications by fully understanding Billing and Electronic Data Interchange (EDI). Balance multiple accounts with various customer requirements. Complete and update account instructions and provide back up on accounts as assigned. Verify and confirm rates and applicable surcharges in accordance with customer contracts. Make changes and communicate rating concerns to sales, pricing or contract administration as necessary. Validate billings as well as bbill tod and shipperd codes on a daily basis by reviewing edit reports and making necessary corrections. Monitor orders and place on hold as appropriate based on customer specifications. Research and resolve order concerns within billing standards according to hold reason. Review and request updates shipper billing profiles for event capturing flags (billable or not) based on customer contracts. Review and request updates shipper billing repository to include patterns per customer requirements. Enter line-haul rates for all line-haul addendum(s) noted by CSR or for specific "print-only" lanes as dictated by contract requirements. Review and reprocess invoices (void and re-bill) as necessary to ensure discrepancies are resolved in a timely manner. Update management with billing queue status and recommend ideas to streamline existing processes within several controllable billing queues and communicate to internal departments on non-controllable queues. Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations. Proactively work to assist others in achieving the organization's objectives. Qualifications 1+ years of billing, accounting or general office experience required. Transportation industry experience preferred. High School Diploma or GED required. Associates degree preferred. Must be proficient in Excel. Must be able to run and maintain query and SQL reports. Must possess excellent organizational skills. Must be able to read contracts. Must be able to work effectively in a team environment. Pay and Location Pay Range: $18.00 - $22.00 Hourly. Position is located in Phoenix, AZ. What We Offer Competitive starting salary commensurate with experience and geographic location. Potential bonus pay based on company performance. Opportunities to volunteer and give back to local communities. Comprehensive Benefits Package which includes:
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