Job Description

Job Description

Summit Search Group is pleased to partner with the City of Mississauga in the search for their new CIO and Director, IT.

About Our Client:

As Canada's sixth largest city, Mississauga is home to 741,000 residents and more than 54,000 businesses, including more than 60 Fortune 500 companies with Canadian head offices or major divisional head offices. A diverse, progressive and award-winning municipality located on the shores of Lake Ontario in the heart of the Greater Toronto Area, Mississauga is "Leading Today for Tomorrow" by focusing on delivering services, implementing its Strategic Plan, delivering value for money and maintaining infrastructure.

Make your move to the City of Mississauga and come be part of something BIG!

Position Scope:

The City of Mississauga is seeking an experienced and visionary Chief Information Officer (CIO) / Director of IT to lead its Information Technology (IT) Department. This executive level role will be responsible for developing and implementing innovative technology strategies to enhance municipal services, improve cybersecurity and drive digital transformation. This role will collaborate with key stakeholders to ensure that technology investments align with the City’s strategic goals and the needs of the community.

The Information Technology Service Area oversees the strategic planning, continuous development, maintenance, and comprehensive management of the City’s technology infrastructure, business solutions and digital public services. IT ensures uninterrupted access to crucial systems, applications, computers, networks, data, internet connectivity supported by the security measures and policies essential for delivering City services, every day of the year, around the clock.

Duties and Responsibilities:

• Develop and execute comprehensive IT strategy inclusive of AI that supports the City’s mission and objectives
• Deliver IT projects through a partnership approach with City Divisions and Departments
• Oversee IT-related risks by supporting the identification, assessment, and prioritization of risk mitigation strategies.
• Develop and enforce comprehensive cybersecurity protocols that safeguard municipal information. Drive innovative solutions to address existing system issues.
• Oversee the implementation, maintenance and security of all IT systems, networks and infrastructure and ensure ongoing compliance with legislation
• Lead digital transformation initiatives inclusive of data analytics to improve efficiency, transparency and accessibility of municipal services
• Collaborate with divisional leadership teams to assess technology needs and ensure quality business solutions are provided
• Act as an IT champion on various project teams and committees and provide recommendations to senior staff, and the Mayor and Council on technology related issues, policies and implications to the City, its residents, businesses and partners
• Develop and recommend an IT Project Portfolio that aligns with the City’s Strategic Plan, Business Planning Priorities and that demonstrates measured value for investment.
• Develop an annual & 10-year Business Plan and Budget encompassing the required technology infrastructure and resources that enable the delivery of City services, lifecycle management of the IT Infrastructure; storing and securing the Corporations information, records and data
• Oversee IT employees, providing leadership, professional development and performance management
• Responsible for 24/7 Support

Key Objectives

• Protecting data, privacy, and the City’s valuable assets 24/7 with a robust cybersecurity program
• Delivering IT expertise on hundreds of projects Citywide (156 started in 2024),contributing fundamentally to their successful implementation
• Driving the continuing implementation of the Microsoft 365 program, which will enhance productivity and collaboration across the organization
• Monitoring global IT trends such as the use of artificial intelligence and machine learning, exploring their potential use at the City
• Modernizing and maintaining the City’s IT infrastructure, ensuring it performs optimally for the seamless delivery of City services

Goals of Service:

• Plan, develop or acquire, and maintain the information technology infrastructure, systems and programs required for the efficient, secure administration of City functions
• Foster open, accessible and convenient government through the continued digitization of City information and services
• Improve the quality, efficiency and excellence of services through innovation and partnerships
• Cultivate a connected and engaged workplace by fostering collaboration and communication
• Enable data-driven decision-making through research and analytics

Department Overview:

The Information Technology Service Area is comprised of business analysts, project leaders, IT technicians and specialists, database administrators, application specialists (e.g., SAP, GIS, SharePoint), help desk specialists, application developers, telecommunication specialists, IT security specialists, systems and network architects, section managers, technical leads and Sheridan College co-op students.

Required Qualifications:

• Minimum Degree in Business, Computer Science or equivalent
• Minimum 10 years’ experience in progressive leadership roles
• Proven track record of leading IT strategy, cybersecurity and digital transformation initiatives
• Strong knowledge of municipal government operations, regulations, and compliance requirements is an asset
• Experience in development of and implementation of technology strategy and architecture to meet business needs and align with the corporate objectives
• Experience managing IT projects, budgets, procurement, and vendor negotiations; strong financial acumen is important
• Ability to work collaboratively with diverse stakeholders, including elected officials, department heads, and the public
• Excellent leadership, communication and problem-solving skills
• Ensures IT policies and technologies consider accessibility and inclusion principles

Preferred Qualifications:

• Certifications such as CIO (Certified Information Officer), CISSP, ITIL, PMP or equivalent are considered an asset
• Hands on in experience with complex and high-profile negotiations with a solid understanding of legal issues, financial models and technology
• Knowledge of Payment Card Industry (PCI) compliance

Application Instructions: To apply, please send a resume in confidence directly to Allison Dwyer at [email protected].

Application Deadline: Friday, May 23rd at 5pm.

Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

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