Customer Service - Multi Tasker Job at The UPS Store The Villages #6452, The Villages, FL

UG9ZSGVWanExSHJoV2FnaFJFSEJDSDVEZ3c9PQ==
  • The UPS Store The Villages #6452
  • The Villages, FL

Job Description

Job Description

Job Description

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • Retail/customer service experience
  • Must be available to work weekends
  • Good communication and people skills
  • Able to cross-sell and up-sell products and services
  • Excellent packing skills
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 50+ pounds

Job Tags

Work at office, Weekend work,

Similar Jobs

ValuTeachers

Retirement Education Specialist Job at ValuTeachers

 ...Independent Contractor/ Commission Payment Structure 215 Life and Health Licensed Required (may obtain after joining)Who we are: ValuTeachers is a leader in their niche market. Founded by a former educator, we are mission driven and focused on helping school system... 

DarkStar Intelligence LLC

SME CD/TOC Analyst Job at DarkStar Intelligence LLC

 ...Job Description Job Description SME Counterdrug (CD) / Transnational Organized Crime (TOC) Analyst Location: Arlington, VA | Type: Full-Time | Clearance: TS/SCI CI Poly Preferred Overview DarkStar Intelligence is seeking an accomplished all-source analyst... 

Leidos

Business Development Director/Account Manager - DHS Job at Leidos

 ...the DHS marketplace. They will be held accountable for pipeline development and the qualification...  ...of those changes on the competitors market share. The successful candidate...  ...closely with the responsible line and capture managers; supporting the transition from... 

IMCD Group

Customer Service Representative Job at IMCD Group

 ...Customer Service Representative Customer Service Representative - $5,000 Sign-On Bonus! IMCD US has a current opening for a Customer Service...  ..., and resolve issues within position scope Host virtual office hours and field questions from customer service representatives... 

Arbutus Garden Management LLC.

Garden Assistant, Gardener, Landscaper, Landscape maintenance Job at Arbutus Garden Management LLC.

 ...time, MondayFridayPay: $18$22 per hour, depending on experienceOverviewWe are a thriving small business specializing in estate fine-gardening. Our services provide a peaceful oasis for clients seeking a break from city life. As we continue to grow, were looking for...