Customer Service Representative, Scheduler Job at Direct Remodels, Saint Petersburg, FL

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  • Direct Remodels
  • Saint Petersburg, FL

Job Description

Job Description

Job Description

Looking for a high energy individual to join our fast growing team. We are a leading Windows and Doors replacement company and need to add to our growing service team.

Position

Candidate will contact our customers when their orders are ready for installation. Will also serve as the point of contact for the customers and guide them through what to expect on their installation day.

- Work with Warehouse & Purchasing to determine what jobs are ready to be scheduled

- Contact via phone, text and email customers to schedule the install

- Provide Customer Service to the customers being installed as well as previously installed ones

- Back up as needed in answering incoming phone calls, entering truck receivables weekly

- Place/ Scheduling service/ warranty items after installation

*Experience in construction industry is a plus!

Requirements

- Strong commitment to servicing the customer

- Able to work in a fast paced, multitasking environment

- Strong computer/phone skills. Emails, Texting

-Strong organization skills in a high-volume environment

- Experience in customer service role with strong phone & computer skills

- Absolutely a team player

Company Description

Rapidly growing Window & Door company

Company Description

Rapidly growing Window & Door company

Job Tags

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