Job Description

Full-time

Description

Founded in 2007, Initiate Government Solutions (IGS) a Woman Owned Small Business. We are a fully remote IT services provider that delivers innovative Enterprise IT and Health Services solutions across the federal sector. Our focus is on data analytics, health informatics, cloud migration, and the modernization of federal information systems.

IGS uses ISO 9001:2015, 20000-1:2018, 27001:2013, 28001:2007, CMMI/SVC3, CMMI/DEV3 best practices, and PMBOK® methods to provide clients with a strategy to build solid foundations to grow capabilities and revenue. Our range of IT services and delivery methodologies are tailored to our customers’ unique needs to achieve maximum value.

IGS is currently recruiting a remote Data Analyst to support the Department of Veterans Affairs.

Assignment of Work and Travel:

This is a remote access assignment. Candidates will work remotely daily and will remotely access IGS systems and therein use approved IGS provided communications systems. Travel is not required; however, the candidate may be required to attend onsite client meetings as requested. Core work hours are East Coast hours.

Overview:

In support of optimizing Veteran experience, VA wants to ensure that every interaction is predictable, consistent, and easy. Specifically, VA is seeking a partner to help with consolidating data, tracking omnichannel interactions, and capturing feedback to understand each Veteran’s unique story – to empower employees to offer Veterans a world-class customer experience. In support of this objective, this project supports the development of a department-wide enterprise measurement strategy and the underlying functions to implement it, including capability lifecycle management, configuration, enhancement, data management and O&M.

This role will be responsible for helping develop surveys, collect data, and perform statistical analysis and model development using market-leading tools & techniques (e.g., Machine Learning and Natural Language Processing) in support of the stated client objective. This role will additionally be responsible for helping interface with GS-14, 15, and SES level clients to provide functional support throughout the project’s duration.

Any interested candidate must be detail oriented, organized, excel at time management, and be able to work independently with little oversight or instruction.

Responsibilities and Duties (Included but not limited to):

• Develop, collect, and clean data, perform data modeling, develop reports, business intelligence, and analytics products using market-leading tools & techniques (e.g., SQL, PowerBI, PowerPoint, Excel).
• Apply data cleansing and analysis techniques and statistical methods to normalize data from non-standardized datasets and use visualization tools/business intelligence reporting to provide statistical, prototyping and “what if” analysis and develop models.
• Develop analytics outside the platform to include analysis of other data types, leveraging the client’s Customer Experience Data Warehouse (CxDW) Azure Data Lake/Azure Synapse, and Summit Data Platform.
• Assist with development of automated scripts for data extraction, conditioning, and transformation of large data sets to easily manage into actionable insights for informed client decision-making and maintain developed models.
• Augment data analytic product capabilities by studying information needs specific to the client; conferring with users; and following a hybrid agile software development lifecycle.
• Support data conditioning, data product development, and the integration, migration and processing of data in the Customer Experience Insights (CXI) data warehouse.
• In addition to the above, additional services may be required across Customer Experience Projects and Special Projects.

Requirements

• 1 or more years of prior experience with data analytics with at least 1 or more years of experience in an IT environment.
• 1 or more years of prior consulting experience
• Experience in/Familiar with SQL, Power BI, Python, Power Automate, R, HTML/CSS, etc.
• Experience in/Familiar with developing user-friendly interfaces including business intelligence platforms such as Power BI, and analytics reports in platforms such as PowerPoint
• Ability to quickly adapt and excel in a fast-paced environment.
• Experience working with Microsoft Word, PowerPoint, Excel, and Visio
• Must hold a minimum of a Bachelor’s degree.
• Must be eligible to work in the United States without sponsorship due to clearance requirement.

Preferred Qualifications and Core Competencies:

• 2 or more years of prior experience with data analytics
• 1 or more years of prior work experience in or with the Federal Government
• 1 or more years of prior experience in healthcare
• Experience in/familiar with Jira
• Experience in/familiar with UX design, methodologies, and tools (Figma)
• Experience with Artificial Intelligence and Machine Learning including Natural Language Processing techniques (e.g., topic modelling, sentiment analysis) in a SaaS context.
• Experience in Probability and Statistical Method including but not limited to survey design, sample selection, and implementation.
• Strong organizational and management skills
• Experience working with Microsoft Teams and SharePoint
• Strong written and verbal communication skills to support business writing, reporting, and professional correspondence.

Successful IGS employees embody the following Core Values:

• Integrity, Honesty, and Ethics: We conduct our business with the highest level of ethics. Doing things like being accountable for mistakes, accepting helpful criticism, and following through on commitments to ourselves, each other, and our customers.
• Empathy, Emotional Intelligence : How we interact with others including peers, colleagues, stakeholders, and customers matters. We take collective responsibility to create an environment where colleagues and customers feel valued, included, and respected. We work within a diverse, integrated, and collaborative team to drive towards accomplishing the larger mission. We conscientiously and meticulously learn about our customers’ and end-users’ business drivers and challenges to ensure solutions meet not only technical needs but also support their mission.
• Strong Work Ethic (Reliability, Dedication, Productivity): We are driven by a strong, self-motivated, and results-driven work ethic. We are reliable, accountable, proactive, and tenacious and will do what it takes to get the job done.
• Life-Long Learner (Curious, Perspective, Goal Oriented): We challenge ourselves to continually learn and improve ourselves. We strive to be an expert in our field, continuously honing our craft, and finding solutions where others see problems.

Compensation : There are a host of factors that can influence final salary, including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.

Benefits : Initiate Government Solutions offers competitive compensation and a robust benefits package, including comprehensive medical, dental, and vision care, matching 401K and profit sharing, paid time off, training time for personal development, flexible spending accounts, employer-paid life insurance, employer-paid short and long term disability coverage, an education assistance program with potential merit increases for obtaining a work-related certification, employee recognition, and referral programs, spot bonuses, and other benefits that help provide financial protection for the employee and their family.

Initiate Government Solutions participates in the Electronic Employment Verification Program.

Salary Description

starting at $70K

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