Data Analyst Job at Next Staff, Gulfport, MS

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  • Next Staff
  • Gulfport, MS

Job Description

Dynamics 365 CRM Data Analyst 1

We seek a highly motivated and detail-oriented Dynamics 365 CRM Data Analyst 1 to join our team. The successful candidate will be responsible for analyzing and managing data within the Dynamics 365 CRM system to support business operations and decision-making. This entry-level position is ideal for individuals looking to start their career in data analysis, focusing on client relationship management (CRM) systems.

Key Responsibilities
  • Data Analysis and Reporting:
    • Collect, analyze, and interpret Dynamics 365 CRM system data.
    • Generate regular and ad-hoc reports to provide insights into behavior, trends, and other key performance indicators.
    • Assist in developing dashboards and visualizations to present data findings to stakeholders.
  • Data Management:
    • Maintain data integrity within the CRM system by performing regular data audits and cleaning.
    • Ensure data accuracy and consistency by implementing data governance standards and best practices.
    • Support data migration and integration projects as needed.
  • Business Support:
    • Work closely with business units to understand their data needs and provide analytical support.
    • Collaborate with the CRM Administrator and development team to enhance data collection and reporting capabilities.
    • Assist in identifying opportunities for process improvements and automation within the CRM system.
  • Technical Support:
    • Provide first-level support for CRM users by troubleshooting and resolving data-related issues.
    • Assist in the configuration and customization of the Dynamics 365 CRM system to meet business requirements.
    • Document data processes, workflows, and user guidelines.
Qualifications
  • Education:
    • Bachelors degree in Information Systems, Data Analytics, Marketing, Computer Science, Business Administration, or a related field.
  • Experience:
    • 0-2 years of experience in data analysis, data management, or a related role (internships and academic projects will be considered).
    • Familiarity with CRM systems, preferably Microsoft Dynamics 365, is a plus.
  • Skills:
    • Proficiency in data analysis tools and languages such as Excel, SQL, and Power BI.
    • Basic understanding of CRM concepts and data structures.
    • Strong analytical and problem-solving skills with attention to detail.
    • Excellent communication and interpersonal skills.
    • Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.
  • Certifications:
    • Relevant certifications, such as Microsoft Certified: Dynamics 365 Fundamentals or Microsoft Certified: Data Analyst Associate, are advantageous but not required to obtain the position.

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