Job Title: Desktop Engineer
Location: Raleigh, NC & Gastonia, NC (On-site)
Candidate Must-Have:
Technical Skills Must:
Windows OS support (desktop technologies, hardware troubleshooting).
Experience with SCCM, AD, Exchange, DHCP, DNS.
Network troubleshooting (LAN/WAN).
Intermediate knowledge of Microsoft Office Suite.
Experience:
End-user support (desktop, laptop, and peripherals).
Knowledge of ITIL processes.
Strong troubleshooting skills in both software and hardware.
Certifications (Desirable but not mandatory):
ITIL certification.
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