Desktop Support Engineer Job at MSRcosmos LLC, Raleigh, NC

UG9jSmZsenYxWExpV0tBc1JVUEhDbnRIaGc9PQ==
  • MSRcosmos LLC
  • Raleigh, NC

Job Description

JD- Key Responsibilities:

On-Site Support: Respond to client queries and provide on-site technical assistance.

Network Maintenance: Ensure consistent operation of client networks, including routers, servers, and other hardware.

Troubleshooting: Diagnose and resolve hardware and software issues.

Installation and Configuration: Set up new hardware, software, and operating systems.

Training and Assistance: Provide training and technical support to end-users.

Documentation: Maintain records of issues and solutions in a ticketing system.

Collaboration: Work with other IT professionals to ensure seamless support.

Key Insights:

Repair desktops/laptops, support printers, troubleshoot peripherals.

Windows 10/11, MS Office, enterprise tools, remote support apps.

Basic knowledge of routers, switches, LAN/WAN; connectivity troubleshooting.

Familiar with ServiceNow, Jira, or Zendesk for issue tracking.

System imaging, software deployment, basic PowerShell scripting.

Job Tags

Remote job,

Similar Jobs

Whole Foods Market

Prepared Foods Cook / Food Production - Part Time Job at Whole Foods Market

 ...planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people...  ...recipe. Good understanding of food production and fundamental cooking techniques. Good basic math skills. Strong to excellent... 

NIPRO Corporation - Global

Corporate Recruiter Job at NIPRO Corporation - Global

 ...About the Job The Corporate Recruiter plays a critical role in shaping the talent acquisition function at the company. This hands-on...  ...candidate records and ensure hiring processes meet internal policy and legal compliance standards. Assist in standardizing recruiting... 

AVT, a Wipro company

Technical Support Specialist, People Experience (US, Onsite) Job at AVT, a Wipro company

 ...to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or genetic information. Employment contingent on eligibility to work in the U.S. and passing background checks.#J-18808-Ljbffr AVT, a Wipro company

Quartz

Data Analyst - Enterprise Solutions Job at Quartz

 ...so, we invite you to join our dynamic Data Warehouse Team as a Data Analyst Enterprise Solutions at Quartz, a...  ...governmental data needs. Benefits: Work in new cloud-based data architecture...  ...Internet to successfully work from home. We offer an excellent benefit... 

Ace Hardware Corporation

CDL A Driver Job at Ace Hardware Corporation

 ...Compensation Details: Drivers earn on average $96000 a year! Why should you join our team? We live our values - W.E.L.I.G.H.T...  ...before hitting the road. Eligibility and Requirements Valid CDL with hazardous material endorsement (or 90 days to obtain)...