Job Description

Role Name: - Desktop Support Engineer (Level2) / Sr. Deskside Services Technician

Location: Marion, IL (Marion, IL 62959) – Immediate

Contract

Job Description

Responsibilities

Day to day varies from phone/email, project-based work
Responding to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment
Answering tickets via phone/email/chat and own resolution of all incidents & requests to closure
Troubleshooting, monitoring, and maintaining desktop hardware and support of business applications
Support new hire deployments, as well as, RTO projects and office moves
Network connectivity troubleshooting & control room support
Maintaining hardware inventory in designated site pantry & inventory management tools
Shipping and receiving of assets
Supporting remote workforce – troubleshooting and diagnosing root cause of issues to resolution

Regards

Rahul Bansiwal

(2014792186) | Office: (201) 479 2186 EXT: 444

[email protected]

270 Davidson Ave, Suite 704, Somerset, NJ 08873, USA

Knowledge is Power.

Job Tags

Contract work, Work at office, Immediate start,

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