Dispatcher Job at MV Transportation, Springfield, MA

T0lBRmVGL2kxSFBrVzZBdFEwTEZEMzVPaHc9PQ==
  • MV Transportation
  • Springfield, MA

Job Description

Overview:

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities:

MV Transportation is seeking a Dispatcher   who work s to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate.  

New Competitive Pay Rate Of $20.50 per Hour

 

Job Responsibilities :  

  • Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate.  
  • Monitors radio, telephones and on-road provision of service for quality.  
  • Responsible for influencing positive employee morale and quality customer service.  
  • Monitors and completes driver sign-in and sign-out daily.  
  • May assign trips to drivers to assure adequate disbursement of trips between all assigned routes.  
  • Monitors daily system performance.  
  • Participates in analysis and review of operating performance.  
  • Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.  
  • All other duties, as assigned.   
Qualifications:

Talent Requirements :  

  • One (1)  year previous Dispatcher experience preferred.  
  • Two (2)years of Customer Service experience is preferred.  
  • High School d iploma or equivalent.  
  • Experience with Trapeze software.  
  • Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.  
  • Demonstrate a high customer service commitment.  
  • Able to demonstrate professional phone manner.  
  • Knowledge of the  service area is a plus.  

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.  

 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.  

 

#appcast

Job Tags

Hourly pay, Full time, Local area,

Similar Jobs

CHRISTUS Health

LVN, Licensed Vocational Nurse Clinic -Primary Pediatrics *Hiring Incentive Available* - Relocati... Job at CHRISTUS Health

 ...: Provides care under supervision of physician or registered nurses for clinic patients, according to established standards and practices...  ...performs other duties as assigned. Requirements: CERT LVN License in state of employment or compact BLS Work... 

Techlink Systems Inc.

Travel Registered Respiratory Therapist Job at Techlink Systems Inc.

 ...Job Description Techlink Systems Inc. is seeking a travel Registered Respiratory Therapist for a travel job in Richland, Washington. Job Description & Requirements ~ Specialty: Registered Respiratory Therapist ~ Discipline: Allied Health Professional ~ Start... 

Switch4 LLC

Physician and Provider Relations and Outreach (PPRO) Liaison Job at Switch4 LLC

Title: Physician and Provider Relations and Outreach (PPRO) LiaisonLocation: Amarillo, TXJob Type: Full Time/PermanentPosition Summary:The PPRO Liaison is responsible for researching and understanding service line volumes, utilization, market share, competitor data... 

Mather

Concierge Job at Mather

 ...Job Description POSITION SUMMARY Coordinates concierge services and serves as a member of a self-directed team that through their combined efforts provides: an extraordinary greeting to residents, family, and visitors of Splendido; exceptional, efficient customer... 

Patriot Advertising

Pipeline Technician - 2510002921 Job at Patriot Advertising

 ...Job Description Job Description Summary: This position will repair and maintain pipelines, equipment, and performance of work associated with the operation and maintenance of gas and liquid facilities and pipelines. Essential Duties and Responsibilities: To...