Dispatcher Job at MV Transportation, Springfield, MA

T0lBRmVGL2kxSFBrVzZBdFEwTEZEMzVPaHc9PQ==
  • MV Transportation
  • Springfield, MA

Job Description

Overview:

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities:

MV Transportation is seeking a Dispatcher   who work s to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate.  

New Competitive Pay Rate Of $20.50 per Hour

 

Job Responsibilities :  

  • Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate.  
  • Monitors radio, telephones and on-road provision of service for quality.  
  • Responsible for influencing positive employee morale and quality customer service.  
  • Monitors and completes driver sign-in and sign-out daily.  
  • May assign trips to drivers to assure adequate disbursement of trips between all assigned routes.  
  • Monitors daily system performance.  
  • Participates in analysis and review of operating performance.  
  • Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.  
  • All other duties, as assigned.   
Qualifications:

Talent Requirements :  

  • One (1)  year previous Dispatcher experience preferred.  
  • Two (2)years of Customer Service experience is preferred.  
  • High School d iploma or equivalent.  
  • Experience with Trapeze software.  
  • Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.  
  • Demonstrate a high customer service commitment.  
  • Able to demonstrate professional phone manner.  
  • Knowledge of the  service area is a plus.  

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.  

 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.  

 

#appcast

Job Tags

Hourly pay, Full time, Local area,

Similar Jobs

Franklin Endeavors Inc

Sales Representative Entry Level Job at Franklin Endeavors Inc

 ...Job Description Job Description Sales Representative Entry Level No experience is necessary for this entry-level position, because we are confident...  ...glass ceiling No micromanaging No cubicles Not a desk job - you will meet new people every day Requirements:... 

Midlands Contracting

Excavator Operator Job at Midlands Contracting

 ...We are currently seeking a skilled Excavator Operator to join our growing construction company. A strong work ethic, attention to detail, willingness to travel, and dependability are a must. Job Details ~$27 per hour and up depending on experience ~50 or more hours... 

Leidos

Insider Threat Program User Activity Monitor Sustainment SME Job at Leidos

 ...supporting the HEITS Contract as part of the Department of Homeland Security (DHS) Insider Threat Program (ITP). This is an exciting...  ...products and platform Active Top Secret government security clearance Ability to obtain DHS EOD SCI Preferred Qualifications... 

Cranswick plc

Farm Manager Job at Cranswick plc

 ...Cranswick PLC) is looking for a committed and experienced Breeder Farm Manager. A competitive remuneration package will be offered,...  ...On call to attend Alarm call outsWhat you will need:Level 3 Agricultural Apprenticeship- or willingness to achieve this with our support... 

Mithun

Landscape Architect / Landscape Designer Job at Mithun

Landscape Architect / Landscape DesignerWe are seeking a mid-level Landscape Architect / Landscape Designer with 5+ years of experience to join Mithun. As a member of our integrated design team, you will be committed to continuous learning in support of resilient, community...