Job Description

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you! 

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website; 

Requisition ID: 16859 

Remote Work Available:  No 

Job Title : Dispensary Associate – Part time

Department : Retail 

Reports To : General Manager 

FLSA Status : Regular Non-Exempt 

Pay : $14.00 an hour (position is also eligible for tips) 

Availability Requirements:
This is a part-time position (5–14 hours per week) that requires open availability on Saturdays, with the possibility of occasional additional or call-in shifts. 

Position Summary: 

The Dispensary Associate is responsible for guiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service. The primary function of a Dispensary Associate is to facilitate a customer's purchase per State regulations, while providing an exceptional customer experience. 

KEY DUTIES AND RESPONSIBILITIES: 

• Provide exceptional customer service to customers, guests, and coworkers. 

• Provide empathy and compassion to patients. 

• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge. 

• Assist Managers and Shift Supervisors with returns in accordance with company policy. 

• Prepare and process patient orders in a timely and efficient manner. 

• Follow Trulieve Policies and Procedures. 

• Work directly with the leader on duty to enhance the customer experience. 

• Assist customers with any product or device issues. 

• Work with leadership and management to find solutions to customer issues. 

• Document customer issues and concerns on the customer's profile. 

• Maintain a clean and well-stocked workstation throughout the shift. 

• Any other task(s) as assigned by Management. 

*Employees MAY be required to perform additional team tasks on an as needed basis. Please let us know if there are any issues performing additional duties within some of the crossover job descriptions below.* 

ADDITIONAL RESPONSIBILITIES AS DELIVERY ASSOCIATE AS NEEDED: 

• Must possess a valid driver’s license and clear driving record to fulfill delivery driver role 

• Follow all Trulieve Policies and Procedures as delivery associate 

ADDITIONAL RESPONSIBILITIES AS ONLINE SUPPORT: 

• Assist with processing all online orders, including deliveries, in a 2-hour timeframe. 

A comprehensive benefits package including paid time off is offered with this position. This position will work an average of 40 hours per week and will be available “after hours” if an emergency situation should arise.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

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