Overview Now hiring a Business Continuity Analyst! Presbyterian Healthcare is seeking a Business Continuity Analyst responsible for creating and managing technical downtime plans and procedures across the enterprise. The role involves facilitating and evaluating testing programs, maintaining current and relevant plans, and working closely with department leadership and BC Champions to document and standardize downtime processes. The analyst will also provide training, review and improve Business Impact Analyses and Business Continuity Plans, and manage Epic BCA devices and processes. This position reports to Business Resiliency within the Information Security Department. Our Values How you belong matters here. We value diversity and believe in the strength of our team and community. Our employees, from IT to Food Services, contribute significantly to healthcare delivery. Why Join Us Full Time - Exempt Location: Rev Hugh Cooper Admin Center Remote work within New Mexico; open to remote applicants in the U.S. (excluding specified states) Varied work hours Comprehensive benefits for full-time employees, including medical, dental, vision, wellness, retirement Preferred Qualifications Note: This is an on-site position. CompTIA A+ Certification Experience with EPIC BCA, Microsoft Windows, Citrix Experience with ServiceNow Skills in software installation, configuration, and updates Qualifications Bachelor’s degree in relevant fields or equivalent experience Minimum 3 years in desktop support, service desk, or related roles Basic CompTIA A+ Certification Knowledge of EPIC BCA, Windows, Citrix; experience with ServiceNow is preferred Skills in troubleshooting and network issues Responsibilities Develop and manage technical downtime plans for clinical devices Facilitate and evaluate testing programs Ensure plans are up-to-date and effective Develop user base and best practices for downtime procedures Create reports and metrics for program oversight Manage project activities with independence Benefits Comprehensive benefits include medical, dental, vision, disability, life insurance, and voluntary options. The Presbyterian Employee Wellness program offers activities to promote health and well-being. About Presbyterian Healthcare Services Founded in 1908 in New Mexico, Presbyterian is a not-for-profit healthcare system with hospitals, a health plan, and medical groups. We aim to improve community health and are the largest private employer in the state. We are an AA/EOE/VET/DISABLED employer, drug-free and tobacco-free with smoke-free campuses. Compensation Maximum offer: up to USD $44.49/hr. Compensation considers experience, training, and organizational needs. #J-18808-Ljbffr Presbyterian Healthcare Services
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