House (Hotel) Manager Job at Proper Hospitality, Malibu, CA

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  • Proper Hospitality
  • Malibu, CA

Job Description

Job Description

Discover a private enclave of Mid-century bungalows on four lush acres just off Malibu’s iconic Point Dume. A property that once served as historic hideaways for wayfaring writers, musicians, and artists, Hotel June Malibu — originally the Malibu Riviera Hotel — has been a historic fixture off the Pacific Coast Highway since 1949. Today, its 13 airy, reimagined private Mid-century inspired bungalows offer private patios and garden views, each featuring original work by local artists and photographers. The property is also home to an indoor-outdoor cafe and bar serving casual takeaway Cal-Mex fare, and one of Malibu’s only hotel pools.

Position Overview

At Hotel June Malibu, the House Manager is a hands-on operational leader who brings together warm California hospitality with Proper’s elevated service philosophy. This position is ideal for someone who thrives in a dynamic boutique environment, is passionate about hospitality, and can inspire and manage a small but powerful team across departments.

Reporting to the General Manager, the House Manager is responsible for day-to-day oversight of the entire property, ensuring smooth operations, team cohesion, personalized guest service, and consistent delivery of brand standards — all while embodying the laid-back luxury that defines Hotel June Malibu.

Core Responsibilities

  • Fluent in English with excellent verbal and written communication
  • Highly organized and proactive with strong leadership skills
  • Proficient with hotel systems (PMS, POS, labor scheduling, reporting)
  • Ability to manage multiple priorities with attention to detail
  • Flexible to work nights, weekends, and holidays as needed
  • Comfortable leading a close-knit team with empathy and accountability
  • Passionate about sustainability, design, and thoughtful hospitality

Physical Requirements

  • Ability to stand/walk for extended periods and perform physical movements across property grounds
  • Capable of lifting up to 50 lbs
  • Comfortable with outdoor exposure and movement across uneven terrain (as Malibu is a coastal, nature-adjacent location)

Key Responsibilities

Property Operations

  • Oversee and participate in the day-to-day operations of the hotel, including Front Office, Housekeeping, Maintenance, and F&B coordination
  • Maintain service excellence in a small-format luxury environment, ensuring seamless guest experiences
  • Act as Manager-on-Duty and respond to operational needs and guest situations promptly
  • Enforce compliance with SOPs, safety regulations, fire codes, and brand standards

Team Leadership & Development

  • Lead and inspire a multi-talented, cross-functional team
  • Conduct regular staff meetings, 1:1s, and coaching sessions
  • Handle recruitment, onboarding, scheduling, and performance reviews
  • Uphold a team culture aligned with Proper values, emphasizing care, accountability, and growth

Guest Experience & Community Relations

  • Be visible and accessible to guests — from morning greetings to late check-ins
  • Manage service recovery with empathy, urgency, and resolution focus
  • Stay attuned to the Malibu community and recommend thoughtful local experiences
  • Integrate seasonal activations, wellness events, or lifestyle programming in partnership with brand/marketing

Financial, Admin & Vendor Oversight

  • Assist GM in budget oversight, cost control, and vendor management
  • Monitor daily reporting and revenue performance; recommend improvements
  • Review invoices and timesheets for accuracy and process efficiency
  • Ensure supply ordering and inventory management is streamlined and cost-conscious

Strategic Planning & Brand Partnership

  • Liaise with central teams (Revenue, Sales, Marketing, HR) to align on business goals
  • Support the GM in executing brand initiatives, lifestyle programming, or media visits
  • Drive continuous improvement by suggesting enhancements to SOPs or offerings
  • Champion sustainability efforts and maintain a visually polished, environmentally conscious property

Company Overview

Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: there is a right way to do things, and anything less just isn’t proper. We are seeking the best of the best—both within and outside the industry—to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. Our work is challenging and fast-paced, but above all, it is rewarding.

To achieve our vision—to inspire and transport people—we seek like-minded candidates who embody our ethos, The Pillars of Proper:

  • Care Proper: We are natural and gracious hosts to all.
  • Achieve Proper: We are committed to excellence.
  • Imagine Proper: We are resourceful.
  • Present Proper: We have an appreciation for style and culture.

Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.

We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.

Job Tags

Casual work, Seasonal work, Local area, Flexible hours, Night shift, Weekend work, Day shift,

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