Job Description

Interpreter (Burmese/Zomi)

Primarily responsible for interpreting health information from Burmese/Zomi to English and English to Burmese/Zomi for clients receiving Preventive Health Services at the Tulsa Health Department. May be asked to assist other clinical areas with translation/interpretation services, as needed.

$36,240.30 Annually

Central Regional Health Center Tulsa OK

Regular Full-Time

Job Number: 202200230

Department: Preventive Health Admin / Lab

Opening Date: 07/10/2025

Examples of Duties

The following functions represent the majority of the duties performed by the position, but is not meant to be all-inclusive or prevent other duties from being assigned when necessary:

1. Assist staff via interpretation from English to Burmese/Zomi and Burmese/Zomi to English in order to facilitate client services.
2. Secures client health history by interpreting history form for client.
3. Interprets questions and explanations during physical assessment, routine visits, lab visits, and social worker intake.
4. Interprets diagnosis and plans of care to clients and teaching or counseling provided in clinic.
5. Interprets and facilitates referrals to community resources.
6. Translates materials from Burmese/Zomi to English.
7. Assists clinician in rooming clients for health assessments.
8. Performs data entry in PHOCIS software.
9. Assists in all clinic program as needed to improve patient flow by scheduling appointments for clients.
10. Communicates with clients through phone calls with appointment reminder information and instructions.
11. Acts as interpreter liaison for the Tulsa Health Department in conjunction with contract physicians.
12. Coordinate patient contact and referrals with Preventive Health Services staff.
13. Provides Soonercare Medicaid enrollment assistance for eligible clients.
14. Assists with clerical duties as needed: answering phones, scheduling appointments, pulling and filing charts, making copies, and sending faxes.
15. Completes required training in support of duties and responsibilities of this position.
16. Other duties as assigned including those required to fulfill activities in support of public health emergency operations.

Typical Qualifications

Education: High school diploma or equivalent required. Knowledge of English and Burmese/Zomi languages, written and verbal, required. Prefer bilingual person who is a native speaker of Burmese and has knowledge of medical terminology. Certificate in medical interpretation preferred. Experience: Two years of experience in interpreting and translating. Experience in medical office preferred. Knowledge and Skills: Ability to speak, read, and write Burmese and English at various educational levels in a wide range of circumstances. Ability to relate to people of all ages, races, socio-economic backgrounds, and cultures. Effective oral and written communication skills, when working with various community organizations and interacting with diverse groups of internal and external contacts. Effective interpersonal skills in working with personnel at all organizational levels. Good communication skills with clients in completing forms and records to assure confidentiality in collecting and protecting personal health information (PHI). Flexibility in acquiring and gaining new tasks to provide self enhancement. Bilingual (Burmese/Zomi-English) required. Licenses: None. INTERNAL AND EXTERNAL WORKING RELATIONSHIPS: ? Frequent internal contact with physicians, nurses, and other department personnel to exchange information regarding patient care, test results, and to discuss medical problems and treatment. ? External contact with patients to gather and provide health information. PHYSICAL EFFORT: Must be able to sit for extended periods of time. Ability to perceive sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication. Ability to stand and physically direct individuals to specific areas. Frequent communication; Must be able to exchange accurate information over the phone, email, and other modes of communication. SUPERVISORY RESPONSIBILITY/ACCOUNTABILITY: Direct Supervision None. Indirect Supervision None. Budget/Money/Material Responsible for assigned equipment. Reports to Administrative/Interpreter Supervisor. WORKING CONDITIONS: May be exposed to noisy environments, possible occasional exposure to communicable diseases, and emotional clients. Demanding, fast-paced, high-volume clinic. SPECIAL REQUIREMENTS: Must possess ability and willingness to perform job-related travel. Must maintain THD record confidentiality according to HIPAA regulations.

Benefits

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, and paid time off. Part-time employees who work an average of 20 hours per week over the course of a year, receive benefits on a pro-rated basis.

• Competitive Salary
• Paid Holidays (typically 13 days per calendar year + 2 floating holidays)
• Paid Time Off (PTO) 20 hours per month
• Extended Sick Leave (ESL)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance and Supplemental Life Insurance
• Accidental Death and Dismemberment Insurance
• Short- and Long-Term Disability Insurance
• Critical Illness Care Plan including Cancer*
• Accident Plan
• Hospitalization Plan
• Supplemental and Whole Life Plans
• Legal and Identity Theft Protection Plans
• Public Service Loan Forgiveness
• Cost of Living Adjustments (COLAs)
• Retirement Pension Fund with a 5-year vesting period.
• Investment Benefits (e.g., 401A Employer/Employee Matching Fund (max. $150 per month), 457 Deferred Compensation Plan).
• Post Employment Health Plan (PEHP) - employer contributes 1% of the employee's salary per year and unused employee sick leave is transferred to PEHP account upon retirement
• Employee Assistance Program
• Working 4 Balance - Workplace Wellness Program
• Promotional Opportunities
• Flex Plan
• Tulsa Municipal Employees Federal Credit Union
• THD employment qualifies for nursing education loan repayment through the NURSE Corps Loan Repayment Program. Details available

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