Job Brief We are looking for the best Live Chat Agent who is genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. Responsibilities Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service teamsales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Skills Required Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively #J-18808-Ljbffr Recooty
...grow within your property and across the world ~ Ability to make a difference through our Corporate Social Responsibility activities Job Description Executive Sous Chef Ready for a sizzling career move? As our Executive Sous Chef, you will play a pivotal...
...is a full-time, onsite position based in our San Francisco headquarters. About the Role The Paid Social Media Specialist is an entry-level member of our marketing team, responsible for executing and optimizing paid social media campaigns. This is a great...
...request are outlined below: Responsibilities: Serve as a resource for all questions on grammar, spelling, and current usage Proofread documents for errors in typing, spelling, grammar, syntax, punctuation and formatting Update entries into the electronic job...
...safety standards in the lab. The role requires a minimum two-year degree in Science and involves night shifts in a clinical laboratory... ...Required: Minimum 2 year degree in Science - such as Biology, Chemistry, Biochemistry Preferred: Phlebotomy work experience...
...Background Screening Researcher We are seeking a highly organized and detail-oriented individual to join our team as a Background Screening Researcher. This role involves managing background report orders, conducting a variety of background checks, verifying candidate...