Job Brief We are looking for the best Live Chat Agent who is genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. Responsibilities Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service teamsales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Skills Required Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively #J-18808-Ljbffr Recooty
...Description Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. # Document Translation support for all areas. Reading through original material and rewriting it in the target language, ensuring that the meaning of...
...real estate development and property management is seeking an Investigator in the Office of Public Safety. Under general supervision,... ...willingness to complete all Act 235 requirements, including background checks, physical/psychological evaluations, and certified training...
Right At Home Care Team Member What You'll Do and Who You Are: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: We have a great work culture at Right...
...the Patient Services Manager and the direction of the Clinical Nurse, performs specific duties that support patient care. These duties... ...or GED; and CNA or other educational equivalent, i.e. Medical Assistant, Phlebotomy Technician, Student Nurse who has completed one...
...Job Description Core Staffing is seeking a travel nurse RN Pediatrics CVICU for a travel nursing job in Austin, Texas. Job Description & Requirements ~ Specialty: Pediatrics CVICU ~ Discipline: RN ~ Start Date: ASAP ~ Duration: 13 weeks ~40 hours per...