Job Brief We are looking for the best Live Chat Agent who is genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. Responsibilities Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service teamsales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Skills Required Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively #J-18808-Ljbffr Recooty
...need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing... ...Are comfortable preparing, cooking, and cleaning work areas and equipment Have reliable transportation Demonstrate excellent customer...
...Position: Travel Advisor True Adventure Travel is seeking a highly motivated and passionate Travel Advisor to join our team. As a part-time and full-time, permanent position, you will play a crucial role in helping our clients plan and book their dream vacations....
...Job Description Project Coordinator Hybrid, Contract Role Miramar, FL RedStream Technology is searching for an entry level Project Coordinator / Junior Project Manager to assist on a wide range of projects for our client. Proficiency with MS office apps...
...Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical,...
Have a car? Earn a $1,000 BONUS + $10,000 GUARANTEE* when you sign up to help transport others to healthcare appointments in your own vehicle around North Central and Northwest Wisconsin! At Veyo, we help people get to and from their non-emergency medical appointments...