Live Chat Support Agent Job at appraisals phoenix & estates llc, New York, NY

T29BSWYxamoyM3ZqVktndlJFL0ZDbnRGZ1E9PQ==
  • appraisals phoenix & estates llc
  • New York, NY

Job Description

Title: Live Chat Support Agent

Experience Range: 0 - 0 Years

Compensation: 0 - 0 /

Employment Type: Full-time

Minimum Education: Bachelors

Domain Experience: Customer Support, Live Chat Support

Roles and Responsibilities:

- Respond to incoming customer inquiries via live chat in a timely and professional manner

- Assist with product/service questions, order tracking, account issues, and basic troubleshooting

- Provide accurate, clear, and concise information to customers

- Escalate complex or unresolved issues to the appropriate departments

- Document customer interactions and feedback accurately in internal systems

- Meet performance metrics such as response time, customer satisfaction, and chat handling volume

- Maintain up-to-date knowledge of products, services, and company policies

Other Skills: Written communication, Grammar, Spelling, Chat platforms, CRMs, Typing speed, Customer support, Issue resolution, Order tracking

Key Notes: The role requires excellent written communication skills, experience or comfort with chat platforms and CRMs, and the ability to multitask in a remote environment. Typing speed and prior customer support experience are advantageous but not mandatory. Flexible shift availability with day and night options is important.

Job Tags

Full time, Remote work, Flexible hours, Night shift,

Similar Jobs

Mosaic

Home Provider - Kansas/Sedgwick County Job at Mosaic

We are currently seeking home providers in: Wichita / Sedgwick County, KS Are you looking for a meaningful work opportunity in your home? Become a Host Home / Shared Living provider with Mosaic at Home! Average annual income of $47,000 (federally tax-free) plus room ...

divinegroups

GRAPHIC DESIGNER FOR AN EVENT COMPANY Job at divinegroups

We are looking for a Graphic Designer for an Event Company.We need someone very creative who can understand the company concept and be able to create the best image for the company and our clients. Our website Please send your resume to (login to view email)

Baylor Scott & White Health

Staff - Registered Nurse (RN) - ICU - Intensive Care Unit Job at Baylor Scott & White Health

 ...Health is seeking a Registered Nurse (RN) ICU - Intensive Care Unit for a nursing job in Mckinney, Texas. Job Description & Requirements...  ...not for profit hospital providing a broad spectrum of healthcare services to families in McKinney and the surrounding communities... 

Later Group

Senior SEO Manager Job at Later Group

 ...About this position: Were looking for a Senior SEO Manager to lead Laters organic growth engine and drive measurable impact across...  .... Execute advanced on-page optimizations (metadata, internal linking, schema, site architecture). Manage technical SEO initiativessite... 

Taggr

TAGGR - Parking Enforcement Job at Taggr

 ...Description Job Description Taggr Bay St. Louis, MS ~$500Weekly ~ Part-Time to Full-Time Job Description Parking Enforcement Opportunity Flexible gig opportunity to boost your income. Get paid to search license plates in our parking lots from your...