Position : Managed Services Consultant
Department : Professional Services
Location : Alpharetta, Georgia or remote
Reports To: MSC Team Manager
Job Scope and Accountabilities:
Kahua is seeking a highly talented and motivated Managed Services Consultant to join our growing CSM Team! The Managed Services Consultant is responsible for managing all aspects of the client’s experience with Kahua after the client has completed an initial Kahua implementation, including seeking out ways to continue to optimize the client’s Kahua solution and maximize their (and Kahua’s) return on investment. A successful MSC is first and foremost dedicated to demonstrating customer focused service. A MSC also has strong communication skills, the ability to build trusting relationships with clients, and the ability to quickly learn and translate new Kahua offerings into meaningful client solutions. MSCs should be able to analyze and solution clients’ challenges and may be expected to work with other stakeholders to design and implement proposed changes.
Key Responsibilities:
Experience Required:
Education/Professional Qualifications:
Interpersonal Skills:
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