Job Description

Job Description

Job Description

Description:

Classification (FLSA Status)
Non-Exempt

Reports to Open Access Manager

Summary/Objective

Under the direction of the Open Access Manager, the Open Access Scheduler will schedule new and established patients for procedures or office visits appropriately based off a medical intake screening they conduct.

Essential Functions

• Conducts Open Access assessments for patients.
• Reviews Open Access assessments with patients that they have filled out online.
• Collects Insurance information, reviews demographics and schedules procedures or office visits.
• Reviews procedure prep information with patients and answers questions they may have.

Supervisory Responsibility
None

AAP/EEO Statement
US Digestive Health is an Equal Opportunity Employer. USDH does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.

Other Duties

EEO Statement

At US Digestive Health, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. US Digestive Health is committed to assuring equal employment opportunities to all employees and applicants.

US Digestive Health is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

Disclaimer

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

This organization participates in E-Verify.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

Benefits:

• 401(k)
• Bereavement leave
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Uniform allowance
• Vision insurance

Medical Specialty:

• Gastroenterology

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to Commute:

• Ephrata, PA 17522 (Required)

Ability to Relocate:

• Ephrata, PA 17522: Relocate before starting work (Required)

Work Location: In person

Competencies

Excellent customer service.

Knowledge of medical terminology, medications, & ICD-10 codes.

Ability to work cooperatively with managers and peers.

Excellent oral and written communication skills are required.

Physical Demands

Sitting for long periods of time.

Repetitive hand movement due to extended computer use.

Extensive phone and computer usage.

Position Type/Expected Hours of Work

Full Time / 40 hours of work per week

Travel

Some intermittent travel may be required for training.

Education and Experience MA or LPN

Medical office experience preferred.

Bilingual is a plus.

Skills in Microsoft Office (Outlook, Teams) preferred.

Work Authorization/Security Clearance

Must be authorized to work in the US for any employer

*** Background Check Requirement ***

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check. In addition, a drug screen will be required. TB testing will also be required for all patient-facing roles.

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