Order Fulfillment Associate PT Job at Piper and Leaf Tea Co., Lacey, WA

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  • Piper and Leaf Tea Co.
  • Lacey, WA

Job Description

The Order Fulfillment Associate plays a key role in getting our products to customers by accurately picking and packing orders. We provide all necessary on-the-job training; the most important qualifications for this role are a strong commitment to accuracy and a keen eye for every last detail. This role supports the logistics and production departments by performing a variety of duties related to the preparation, creation, and shipment of all company products.

Essential Functions & Responsibilities

  • Accurately pick and pack items for retail and wholesale order fulfillment.

  • Prepare, package, and label materials securely and accurately for shipment.

  • Assist with daily operational tasks, including stocking shelves, cleaning work areas, and organizing supplies.

  • Maintain a clean and safe work environment in accordance with all safety and sanitation standards.

  • Perform accurate counting and recording of inventory as required.

  • Communicate operational issues, observations, and suggestions effectively to the supervisory team.

  • Handle sensitive company information with professionalism and confidentiality.

  • Attend and participate in required team meetings and training sessions.

  • Provide support to other farm departments as needed, including but not limited to: screen printing, production, warehousing, gardening, maintenance, and receiving.

Required Skills & Qualifications

  • High level of organization and strong attention to detail.

  • Excellent problem-solving skills, especially in a fast-paced environment.

  • Strong verbal and written communication skills.

  • Ability to work effectively both independently and as part of a team.

  • Demonstrates a receptive attitude to coaching, feedback, and self-improvement.

  • Ability to follow company policies, procedures, and leadership direction.

  • Professional demeanor and strong interpersonal skills.

Physical Demands

  • Ability to stand, walk, bend, and stoop for extended periods.

  • Must be able to safely lift, push, pull, or carry up to 50 lbs.

  • Frequent use of hands, wrists, and upper extremities to perform duties.

  • Ability to go up/down stairs, ramps, and ladders.

  • Ability to operate computer and printing equipment.

  • Ability to work in an environment with exposure to various food allergens (e.g., dairy, tree nuts), temperature changes, moderate noise, and sharp or heated equipment.

  • Occasional use of warehouse equipment such as a pallet jack.

Requirements

The Success Patterns and Characteristics for this position are:  

  • Great problem solving skills, especially in-the-moment  
  • Follows, demonstrates, encourages, and enforces the Piper & Leaf Code of Conduct  
  • An outgoing personality who can create and build energy around them  
  • Excellent verbal and written communication skills  
  • Willingness to be coached and corrected; desire for self-improvement  
  • Passionate about great beverages, a great experience, and great service  
  • High level of interest in learning about food, beverages, people, and business  
  • Possesses strong interpersonal skills and able to work easily with diverse people and groups  
  • Willingness to work multiple roles and locations to see Piper & Leaf succeed  
  • Able to follow a variety of leadership and management styles and techniques  
  • Organized and precise, with an attention to detail.  

Physical Demands

  • Ability to stand, walk, bend, and stoop for extended periods.

  • Must be able to safely lift, push, pull, or carry up to 50 lbs.

  • Frequent use of hands, wrists, and upper extremities to perform duties.

  • Ability to go up/down stairs, ramps, and ladders.

  • Ability to operate computer and printing equipment.

  • Ability to work in an environment with exposure to various food allergens (e.g., dairy, tree nuts), temperature changes, moderate noise, and sharp or heated equipment.

  • Occasional use of warehouse equipment such as a pallet jack.

Benefits

Benefits package available including but not limited to
Healthcare
Merchandise discounts
Corporate Partnerships
etc.

Job Tags

Full time,

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