Patient Care Coordinator - Pineville Job at Tryon Medical Partners, Charlotte, NC

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  • Tryon Medical Partners
  • Charlotte, NC

Job Description

Job Description

General Job Summary: The Patient Care Coordinator is responsible for insuring the physician’s plan of care is accurately completed in a timely manner. Duties include coordinating and insuring completion of the referrals with physicians, hospitals and other community services, scheduling patients for follow-up visits, assisting patients with questions and concerns related to delivery system access.

(This is a full-time position that will support our Primary Care team at our Pineville office Monday to Friday 8 am to 5 pm)

Primary Job Responsibilities/Tasks may include, but not limited to:

Patient Coordination responsibilities include:

  • Schedules ancillary appointments and referrals
  • Follows-up on referrals and appointments to insure timely completion of physician orders
  • Schedules physician return appointments
  • Completes forms/requisitions as needed to complete the physician’s orders
  • Obtains and sends patient medical records to support seamless care delivery
  • Ensure that records are sent within one work day of chart completion to all physicians involved in a patient’s care
  • Obtains ancillary results on all physician orders in a timely manner
  • Obtains referring provider clinic notes on all referred patients in a timely manner
  • Responsible for obtaining and documenting authorization requirements from insurance carriers for any scheduled referrals/procedures
  • Work at different Tryon office locations as needed
  • Monitor and check assigned Athena boxes and other assigned boxes for coverage
  • Other duties as assigned

Clinic Support responsibilities include:

  • Assembles patients’ health information including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans
  • Ensures all related reports, labs and demographics are sent to the outside facility prior to their appointment
  • Reviews to ensure all forms are completed, properly identified, and signed and that all necessary information in the EHR
  • Communicates as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information
  • Obtains lab/X-ray reports, hospital notes, referral information, etc.;
  • Verifies insurance coverage and patient demographics;
  • Updates charts to ensure that information is complete and filed appropriately
  • Ensures timely delivery of outside mail and communication to the physician

Requirements:

  • Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer
  • Completion of TB test will be required

Education:

  • High school diploma; some college preferred

Experience:

  • Minimum of one-year medical office or healthcare facility experience
  • E.H.R. and Scheduling experience
  • Experience serving customers in person and on the phone

Physical Requirements:

  • Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling
  • Must be able to lift and support weight of 35 pounds
  • Ability to concentrate on details
  • Use of computer for long periods of time

Job Tags

Full time, Work at office, Monday to Friday,

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