Job Description

Overview

About us:

Founded in 1958, Community Blood Center (CBC), operated by New York Blood Center Enterprises, is a nonprofit community blood center serving Kansas and Missouri for more than 65 years, delivering 200,000 lifesaving blood products each year to 70+ area hospitals, EMS and healthcare partners. In addition to providing the highest quality blood products and services, CBC additionally delivers cellular therapies, specialty pharmacy, and medical services to research, academic, and biomedical organizations. To learn more, visit savealifenow.org/about-us.

What we offer:

• Comprehensive Benefits Package: We offer Medical, Dental, Vision, Flexible Spending Account, Tuition Reimbursement, 403 (b) Retirement Plan, Annual incentive plan based upon blood collection goal achievement, 15 Vacation Days, 12 Sick Days and 6 Holidays.

• Make a Difference: Be a crucial part of our mission to save lives and support our community.

• Growth Opportunities: Gain valuable experience in the healthcare industry and advance in a supportive environment.

Responsibilities

About this Role:

Under the guidance of our Medical Director and Regional Collections Manager, youll assist with the collection of blood and blood products. As a phlebotomist, you will ensure a positive and comfortable experience for our donor volunteers, helping them feel valued and informed throughout the donation process. You will be trained in blood drawing procedures and will handle various tasks, from managing donor information to maintaining strict infection control practices. Your efforts will help create a welcoming environment that encourages donors to become lifelong supporters of our mission. Your role is crucial in ensuring we adhere to our policies and meet the high standards set by NYBC, the FDA, and other organizations.

What youll do:

• Welcome Donors with a Smile: Provide outstanding customer service at our mobile units and/or donor centers. Greet donors warmly, educate the first-time donors on what to expect to ease their anxiety around donating, guide them throughout the donation process, and ensure a smooth and overall positive and delightfully warm experience.

• Blood Draws: Perform blood draws and collect specimens following established protocols and procedures under the guidance of the local Medical Director and Regional Collections Manager, (training will be provided).

• Operating Medical Equipment: Operate and maintain medical equipment for blood collection, including cleansing, inspecting equipment after usage as well as appropriate storage as needed. Your role is crucial in ensuring we adhere to our policies and meet the high standards set by NYBC, the FDA, and other organizations.

• Manage Donor Information: Verify and update donor information in our BECS system and keep relevant collection staff informed of any changes.

• Educate and Assist: Help donors understand which type of donation is best for them based on our inventory needs and capacity. Explain the benefits of automated donations, including plasma, platelets, and auto-red cells.

• Follow Safety Procedures: Adhere to infection control practices, including blood and body fluid precautions, isolation techniques, and following procedures to discard used supplies.

• Record Keeping: Perform clerical tasks to support blood drawing activities and maintain required records and documentation.

• Educate Donor: Educate donors on the importance of blood donation and ensure their experience is positive and encourag

Qualifications

Who were looking for:

• Ability and Desire to Learn Medical Procedures: We offer comprehensive training to complete the tasks required for phlebotomy procedures. Training will be provided. The candidate must successfully complete all of the prescribed training programs to be qualified to perform the role

• Comfortable with a Hospital-like environment: Must be comfortable with working in a hospital-like environment, handling blood products with care and professionalism.

• Warm and Caring Personality: This role requires a high level of warmth and care toward the donor with exceptional bedside manners.

• Must Have: A valid drivers license, and a willingness to travel and work a flexible schedule.

• Education: High School Diploma or equivalent.

• Preferred Experience: Background in healthcare, phlebotomy, or customer service.

• Skills: Ability to communicate effectively in English, follow directions, and work with computers.

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