Job Description

Job Description

Are you a skilled operations leader with a passion for team development and exceptional service delivery? Arco Home Services is looking for a Plumbing Trade Manager to lead and grow our residential service teams. This is a key leadership role responsible for managing daily field operations, driving performance, and ensuring our customers receive best-in-class home services.

Who We Are

Based in Cleveland, Arco Home Services is a full-service provider of residential HVAC, electrical, and plumbing solutions. Known for our integrity, reliability, and high-quality work, we are proud to serve homeowners across the region. Our team is built on trust, professionalism, and a shared commitment to exceeding customer expectations.

Why Join Arco?

• Competitive compensation ($125,000–$200,000+ based on performance)
• Company vehicle and fuel card
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• A growing company with real opportunities for career advancement

What You’ll Do

• Drive Growth & Efficiency : Monitor KPIs, manage team productivity, and implement systems that improve operational effectiveness and customer outcomes.
• Lead Field Teams : Oversee a team of skilled technicians across multiple trades. Set clear expectations, coach for performance, and maintain a culture of accountability, safety, and professionalism.
• Manage Daily Operations : Coordinate schedules, support job planning, monitor quality, and ensure work is completed efficiently and to the highest standards.
• Ensure Customer Satisfaction : Deliver a service-first mindset across all interactions. Resolve issues proactively and ensure every homeowner receives the Arco experience: respectful, timely, and high-quality.
• Build the Team : Recruit, train, and retain top talent across service divisions. Promote a positive culture focused on development, craftsmanship, and pride in the work.

What You Bring

• Strong leadership and team-building skills
• Experience managing field operations in home services
• Ability to manage scheduling, workflow, and performance metrics

If you're ready to lead a strong team, grow a respected brand, and take ownership of service excellence, we’d love to hear from you. Apply now to become the Trade Manager at Arco Home Services.

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