Job Description

Job Description

Reporting into the QA Lead, you will be responsible for supporting the quality efforts of one of Product Madness’ mobile applications. You will work with the team to support regular feature, content and technical releases from concept through to launch, all the while retaining the utmost levels of quality through the use of a variety of tools and processes.

What you’ll do

• Liaise & coordinate with a dedicated project team of testers while working closely with the Franchise QA Lead and the business to acquire additional floater resources as and when required

• Drive the creation, maintenance, and implementation of dedicated test suites and associated test cases

• Set a strong example through hands-on testing, and review other tester’s reports while maintaining a tidy and prioritised backlog in coordination with the Project Manager

• Lead daily bug triage, pre-reviewing the tickets beforehand and then discussing them with the team to allow for a collective agreement on follow up actions

• Keep the project team & business stakeholders up to date with daily project QA reports on milestone progression, priorities and blockers

• Ensure your respective project is released to the highest quality, both in terms of defect mitigation and usability experience

• Work closely with Customer Support to investigate, document and where necessary push for swift resolution of Live issues, understanding where potential gaps existed and plugging these for future circumstances

• Aligning with the Franchise QA Leads vision, standardise QA processes with other projects, providing feedback and suggestions to better them where necessary

• Work with the Franchise QA Lead and Technical Test Manager to help support the incorporation and movement toward automated tests, using this to strengthen test efficiency

• Provide release reports, test plans and various other documentation to key stakeholders

• Monitor app health on a regular basis via tools such as New Relic, flagging and investigating concerning trends where applicable

• Work alongside the Technical Test Manager to capture monthly Technical KPI data to be discussed with the project team

• Regularly liaise with the Server QA team, using Charles and / or similar tools to monitor calls between the Client

• In the absence of a client, test API calls via Postman or similar tools

• Support the Franchise QA Lead in attaining the teams financial year goals through ownership and tracking of personal KPOs / OKRs

• Good knowledge in the Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC)

What We're Looking For

• Minimum 2 years experience in QA testing, slots or mobile gaming background highly preferred

• Strong verbal/written communication & an excellent attention to detail

• Strong time management, accountability, and organisational skills

• Energetic, enthusiastic and self-motivated

• A strong commercial awareness with an understanding of business priorities and goals

• Exceptional reporting capabilities

• Extensive knowledge of JIRA and / or similar bug tracking tools

• A sound understanding of Charles, Postman, or similar tools to aid with test coverage

• Knowledge of submission workflows for mobile applications (Apple/GooglePlay/Amazon)

• Extensive experience in test suite creation and maintenance

Why Product Madness ?

As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino. With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day. But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.

So, what’s stopping you?

Travel Expectations

Additional Information

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

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