Job Description

Senior Project Manager

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a successful Project Manager, Implementation Services - Digital Solutions do?

A successful Project Manager in our Implementation Services team coordinates consulting teams and manages billable product implementation, enhancement, and integration projects. As a key member of the Digital Solutions Group, this role involves conducting kickoff meetings across departments and ensuring smooth communication with senior leadership. This position offers the chance to work with leading technology in a financial services industry leader.

What you will do:

1. Oversee and manage all aspects of billable projects from initiation through delivery.
2. Coordinate groups of consulting teams performing billable product implementation, enhancement, and integration projects.
3. Serve as a liaison between the company and clients to ensure all targets and requirements are met.
4. Track and assign resources, provide status updates, create metrics, and perform overall management of project timelines and deliverables.
5. Recommend additional products/services to clients or design customized solution specifications as needed.
6. Ensure all billable projects are completed on schedule and within budget.
7. Perform duties at client sites when necessary.

What you will need to have:

• 5+ years of client-facing Project Management experience managing the implementation of multi-product solutions as a program for new clients.
• 3+ years of experience in the financial industry, preferably with online banking.
• Advanced knowledge of project lifecycle methodologies.
• Ability to gather, analyze, and interpret data, identify and define problems, and make recommendations for resolution.
• Experience planning and proactively managing project financials/budgets, reporting progress, and ensuring profitability.
• Bachelor's degree in a relevant field and/or equivalent military experience.
• Proficiency with Project Management Tools including MS Project and Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Visio).

What would be great to have:

• Six Sigma Yellow or Green belt certification.
• PMP certification.
• Solid knowledge of and demonstrated experience in project management processes and methodologies.
• Knowledge of and demonstrated experience in the development project lifecycle (E.g., design, development, testing, implementation, etc.).
• Strong interpersonal skills with the ability to build solid relationships with external clients and internal business partners, including C-level stakeholders.
• Well-developed negotiation skills with crisp communication and presentation skills.
• Problem-solving skills with the ability to perform root cause analysis.
• Ability to build consensus and manage detailed and big-picture orientations.

Perks at Work:

• We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

In order to be considered, you must be legally authorized to work in the U.S. without the need for visa sponsorship, now or in the future.

Salary Range $76,100.00 - $130,600.00 These pay ranges apply to employees in New Jersey, New York, and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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