Overview Senior Site Reliability Engineer (SRE) . Location: Remote (LATAM). Must be able to work US time zones. Level: Senior. 5+ years of experience. Type of Employment: Long-term contract, hourly in USD. About Us Concord isn't your typical consulting firm; we're an execution-focused company passionate about delivering results. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize product offerings through seamless integration, optimization, and activation of technology and data. Our services and solutions include Digital Experience (Salesforce, Headless Commerce, UI/UX), Data and Analytics (Snowflake, Databricks, Martech Analytics), and Engineering and Application Services (Application Modernization, Greenfield Apps, Portal Buildout, etc.). About the Role We are building a new delivery accelerator program and are seeking highly skilled Site Reliability Engineers with strong DevOps expertise. The ideal candidate will play a key role in designing, building, and operating resilient infrastructure while ensuring reliability, scalability, and success of mission-critical products. Responsibilities Design, build, and maintain cloud infrastructure with a focus on reliability, scalability, and security. Implement automation, monitoring, and observability solutions to improve system performance and incident response. Work directly with customers, including LATAM stakeholders, to understand needs and resolve issues effectively. Own the success and reliability of assigned products by driving issues through to resolution, no matter how complex. Collaborate with cross-functional teams to troubleshoot, resolve, and prevent production incidents. Continuously seek opportunities to optimize systems and processes through innovation and creative problem-solving. Qualifications 5+ years of experience as an SRE or DevOps Engineer with hands-on infrastructure build-out experience. Strong background in automation, CI/CD pipelines, monitoring, and cloud platforms (AWS, Azure, or GCP). Excellent problem-solving skills with a “figure it out” mindset and perseverance to see issues through to completion. Strong communication and customer-facing skills, with the ability to work effectively across cultures. Familiarity with containerization, orchestration (Kubernetes, Docker), and infrastructure-as-code tools (Terraform, Ansible, etc.). Advanced English proficiency (C1 or C2) with proven experience working in English-speaking environments and collaborating with global teams. Our core capabilities work together to help companies untangle their toughest business and technology challenges: Business Strategy & Alignment, Digital & User Experience, Cloud Applications & Integration, Data Solutions & Analytics, Quality Engineering, and Information Security. #J-18808-Ljbffr Concord USA, LLC
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