Join the Site Reliability Engineer (SRE) role at SS&C Technologies SS&C Technologies is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut with over 28,000 employees in more than 100 offices across 35 countries. Our clients range from the world’s largest companies to small and mid‑market firms, relying on our expertise to scale and innovate. About the Role The Site Reliability Engineer (SRE) reports to the Global Technology Infrastructure SRE team and is responsible for leading technology teams to deliver scalable, resilient, and secure infrastructure platforms and services. You will empower global business units to innovate with confidence, accelerate application modernization, and effectively manage technical debt. Key Responsibilities Collaborate with Technology Infrastructure teams to build and operate reusable, cloud‑native platforms that abstract complexity and accelerate delivery while incorporating reliability from design through operations. Work with business units and technical teams to improve application availability, observability, and reliability as our business applications migrate to the Private Cloud. Enhance platform reliability through automatic problem detection, self‑healing systems, and well‑architected notification and escalation protocols. Use SLOs, SLIs, and KPIs to guide prioritization, measure impact, and drive continuous improvement. Eliminate toil using intelligent automation and agentic workflows. Conduct blameless retrospectives and share learnings across the organization. Foster a culture of ownership, positive thinking, and continuous learning while remaining grounded in practicality, experimentation, and engineering excellence. Integrate DevSecOps, zero‑trust principles, and policy‑as‑code into every pipeline. Produce and promote Architecture Decision Records (ADRs) and Cloud Well‑Architected Frameworks to improve technology standardization. Maintain 24x5 active coverage with seamless regional handoffs and weekend escalation protocols. What You Will Bring 5+ years of professional experience in an SRE role, with 3+ years in financial services or other regulated industries preferred. Minimum Bachelor’s degree in Computer Science, Engineering, or a related field. Proven expertise in architecting, designing, and operating private cloud environments (e.g., VMware, OpenStack, OpenShift Virtualization) and Kubernetes clusters at scale. Hands‑on experience with infrastructure as code platforms, CI/CD pipelines, and observability platforms (e.g., Prometheus, Splunk). Strong understanding of modern systems reliability standards and practices, including establishing KPIs, monitoring, and reporting on SLAs and SLOs. Familiarity with financial‑services regulatory frameworks and their impact on infrastructure design and operations. Experience with financial‑grade network segmentation, micro‑segmentation, and zero‑trust architecture. Certifications such as TOGAF, AWS Certified Solutions Architect, VMware VCP, or Red Hat Certified Architect are a plus. Familiarity with ISO 27001, NIST 800‑53, and other security frameworks is a plus. Our Expectations Outstanding organization, project‑management skills, and attention to detail. Tenacious problem solver, continuous learner, and excellent communicator capable of engaging executives and technical stakeholders. Flexible and discreet with confidential information, adhering to compliance and regulatory requirements. Willing to work non‑traditional hours and travel up to 25% domestically and internationally. Benefits Hybrid work model with flexible schedule and business casual dress code. 401(k) matching, Professional Development Reimbursement, and company‑wide tuition support. Comprehensive medical, dental, vision, and Employee Assistance Program. Paid time off, sick leave, parental leave, and flexible vacation policy. Wellness perks such as discounts on fitness clubs and travel. Diversity and inclusion initiatives celebrating varied backgrounds. Location Options San Francisco, CA / Boston, MA / New York / Denver, CO / Dallas, TX – Hybrid work model. Salary NY: $170,000 – $180,000. Washington: $170,000 – $180,000. California: $170,000 – $180,000. Colorado: $150,000 – $170,000. How to Apply To explore this opportunity, please apply directly through our Careers page: Equal Opportunity Employer SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. #J-18808-Ljbffr SS&C Technologies
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