Job Description

Job Title: Site Reliability Engineering (SRE) Consultant

Work Location: Charlotte, NC

Job Type: Temporary Assignment

Work Type: Onsite

Duration: 24+ Months

Pay rate:-$90.00-$90.00/Hr

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.

Job Description / Responsibilities:

• The SRE Consultant will serve as a strategic and technical leader, driving the transformation of production operations into a Site Reliability Engineering (SRE) model across Client ETO LoBs.
• This role blends engineering excellence with operational rigor, focusing on measurable outcomes such as reduced toil, improved system reliability, and accelerated incident resolution.
• Consultant will work with Client teams analyzing current state and come up with a tower specific detailed roadmap to transit the teams from Production Operations to SRE Model.

Key responsibilities:

• Need to work with Client Reliability Engineering (ARE) team and understand the hub's operations, and the specific needs of individual LOBs.
• They will develop a comprehensive view of how the SRE model can be defined and implemented, assess the existing SRE models within each LOB, and identify any gaps that need to be addressed.
• Supporting LOBs in implementing and maturing SRE practices. They will conduct thorough analyses, propose viable options, and contribute to the adoption of the new operating model.
• Define and give approach for SRE engagement models based on tower maturity and skill readiness
• Conduct maturity assessments across towers to identify gaps in SRE capabilities and recommend targeted interventions.
• Map existing Production Operations functions and team members to SRE roles, identifying skill gaps and reskilling needs.
• Develop and execute a tower-specific roadmap for SRE adoption, including coaching plans, tooling strategies, and governance models
• Provide a roadmap to transit from traditional Production Operations to an SRE-driven model, defining clear boundaries for retained operations and SRE ownership.
• Production operations transition plan to the SRE model. This includes identifying functions that can remain in production operations and those that should transition to SRE.
• They will also evaluate team members for potential movement to SRE, assess their skills, and make decisions on retention and replacement based on the needs of each individual tower.

Qualifications:

• 15+ years in software engineering or production operations, with 5+ years in SRE leadership.
• Deep expertise in cloud platforms (AWS, Azure), observability tools (Dynatrace, Splunk, Datadog), and automation frameworks (Terraform, Ansible).
• Proven experience in leading SRE transformations across enterprise-scale environments.
• Strong communication and presentation skills, with the ability to influence senior stakeholders.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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