Position plans, organizes and implements social work services for patients and families within the Department of Pediatrics, Division of Endocrinology & Diabetes. Role will function in an outpatient setting, organizing and managing the social aspects of patient care for pediatric patients with complex care needs. Primary Duties & Responsibilities: Works collaboratively with clinic staff to discuss patient care management. Prepares psychosocial reports and maintains necessary records. Assists with transportation needs, including for new onset diabetic patients who are transitioning from inpatient stay to first outpatient clinic visit. Assists with scheduling patient appointments and provides telephone follow-up as needed. Facilitates referrals and community resources for patients/families. Assists with insurance coverage needs, including for new onset diabetic patients who are transitioning from inpatient stay to first outpatient clinic visit. Answers inquiries from patients/families about community resources. Assists patients/families with form completion for community resources. Assists with completion of affidavits and hotline placements. Other duties as assigned. Working Conditions: Normal office environment. Physical Effort: Typically sitting at a desk or table. Equipment: Office equipment. Required Qualifications: Master's degree in Social Work. Currently a Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) in the state of Missouri and/or Illinois, depending on location. Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). No specific work experience is required for this position. Skills include Active Listening, Case Management, Computer Literacy, Critical Thinking, Customer Empathy, Family Support, Interpersonal Relationships, Oral Communications, Patient Advocacy, Patient Education, Problem Solving, Time Management, Written Communication.
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