Job Description

Do you enjoy finding creative solutions to problems? Do you have a passion for coding? If your answer is yes, then we want to connect with you!

Our team seeks a motivated individual who wants to provide excellent member service through their work. We offer a lot of freedom to learn, explore, create, and develop useful applications, whether it be frontend UI / UX, backend database or filesystems, task scripting, and automation, extending the functionality of our core systems, or a mix of everything.

The Software Developer role creates innovative software solutions to help our team provide superior service to our members. This position is dedicated to delivering code that elevates our organization's ability to maintain its high service standards and is committed to contributing to the success of our organization by turning member service aspirations into reality through code, creativity, and collaboration with Arrowhead service partners.

Essential Functions and Responsibilities

• Personally, provides exceptional member service; uses Service Standards in every work-related interaction.
• Actively participates in meeting the goals of the department and the Credit Union.
• Plans, designs, and develops applications to meet the credit union's programming needs.
• Provides excellent service by using a positive and professional tone to assists callers and Team Members accurately, thoroughly and as efficiently as possible while maintaining consistent and friendly service.
• Uses organizational tools and techniques to complete tasks on time and successfully manage multiple competing priorities simultaneously.

Service

• Exhibits a passion for creativity and trying out new ideas or solutions.
• Designs and develops software applications, including coding, testing, and debugging.
• Codes applications to address user functionality using various code language software.
• Writes clean, maintainable, and efficient code following best practices and coding standards.
• Collaborates with internal departments to analyze and gather information regarding software performance.
• Creates software solutions that address member (internal and external) service expectations.
• Continuously improves and refactors existing code to enhance performance, security, and maintainability.
• Prepares software documentation, including user guides, wireframes, database designs, and other technical documentation.
• Troubleshoots and provides technical support for software-related problems.
• Debugs and resolves software bugs and issues.
• Participates in code reviews and provides constructive feedback to team members to ensure the desired service experience is achieved.
• Follows all provisions set forth in the Telecommuter Agreement.
• Travels to Arrowhead Credit Union headquarters offices as required (based on business needs).

Development

• Contribute to architectural design and offers recommendations in the decision-making processes.
• Stay up to date with emerging software development trends and technologies.
• Regular and predictable attendance and punctuality.
• Maintains a working knowledge of Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Asset Controls (OFAC), and complies with all laws / regulations applicable to the area of responsibility. Completes all required and assigned training modules by established due dates.
• Other duties assigned by supervisor as necessary to achieve the goals of the Credit Union and the department.

Specific knowledge, skills, and abilities required for this position :

In-depth knowledge of programming concepts, including :

• A love for automation!
• Experience in software development with a diverse portfolio of projects.
• Proficiency in programming languages such as Python, C#, ColdFusion / CFML, or others.
• Working knowledge of front-end frameworks like React, Vue, Bootstrap, jQuery, etc.
• The ability to use RESTful and SOAP APIs and different API protocols and data formats (JSON, XML).
• Knowledge of software development principles and best practices (DRY, KISS, Agile, etc.).
• Familiarity with version control, such as Git and Github.
• Novel sense of design and aesthetic awareness for creating visually appealing and user-friendly web pages and applications.
• Strong problem-solving and debugging skills.
• An interest in Machine Learning, AI, and data engineering.
• Understanding of software design patterns with security in mind.
• Experience with databases (SQL and / or NoSQL).
• Knowledge of software testing tools (Selenium, Postman, Insomnia, etc.).
• Strong time management and organizational skills.
• Adaptability and willingness to learn new technologies.
• Ability to work independently and in a team environment.

Benefits Include : (not a complete list)

• Weekly pay
• 401K Retirement Savings Plan with company match
• Paid time off accrual begins upon hire
• Paid sick leave
• Company-provided life insurance at up to twice your annual salary

Health

• Medical, Dental, and Vision Insurance for part-time and full-time employees
• Modern Health
• Pet Insurance
• Team members are eligible to apply for assistance with educational expenses through ArrowHeart's scholarship program.

To learn more about Arrowhead Credit Union and our service culture, visit our Career page and our ArrowHeart Foundation.

The pay range for this position is listed below.

Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Our consideration for pay is designed to support career growth and development over time. Offers extended depend on a variety of job-related factors, including but not limited to individual experience, knowledge, training, education, geographic location, market demands, and internal equity.

Pay range :

Minimum : $39.55 / hourly | Midpoint : $49.44 / hourly | Maximum : $59.33 / hourly

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

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