Job Description

Job Description

Job Description

The Organization:

CrossPurpose is a non-profit organization abolishing relational, economic, and spiritual poverty through career and community development.

Launched in 2008, our primary objective was to find tangible, practical ways to "love our neighbor." Over the years this has taken many forms, from providing a night out for single moms, to starting a Cub Scout program for fatherless boys, to recruiting foster parents for kids in need, and establishing aftercare programs for those who were being released from incarceration.

We have refined our mission as a career and community development program and our programs focus on urban leadership development as well as job training tracks. We work with disadvantaged populations and equip them with the training and skills to overcome generational poverty and serve as allies throughout the entire process.

Our dynamic team brings passion, diversity, and a universal commitment to our mission. As we grow our reach and deepen our impact, we are looking for the right people to join our team.

The Position:

The Volunteer Operations Specialist will play a critical role in supporting the Director of Volunteer Services in coordinating volunteer activities and ensuring a positive experience for all volunteers. This role is vital to enhancing the efficiency of volunteer programs and expanding CrossPurpose's impact in the community. The Volunteer Operations Specialist will act as a Volunteer Coordinator, assisting with planning, organizing, and managing volunteer activities, events, and programs.

Department: Volunteer Services

Supervisor: Director of Volunteer Services

Direct reports: 0

Indirect Reports: 0

Responsibilities:

• Partner with the Director in building a robust Volunteer department that will aid every aspect of CrossPurpose
• Help recruit, onboard, and train new volunteers
• Maintain up-to-date volunteer records and schedules
• Communicate regularly with volunteers to provide updates, confirm attendance, and answer any questions
• Match volunteers with appropriate roles and ensure they have the resources and support needed
• Manage volunteer databases and track volunteer hours, ensuring data accuracy
• Prepare reports and summaries on volunteer activities, attendance, and program effectiveness
• Help develop and update volunteer policies, manuals, and training materials
• Assist in creating promotional materials and social media content to attract new volunteers
• Assist with budget tracking and financial documentation related to volunteer programs and events
• Assist in planning and executing volunteer events, including orientation sessions, training, recognition events, and special projects
• Ensure all volunteer events run smoothly by overseeing the planning
• Coordinate logistics for volunteer events and activities, such as scheduling, set-up, registration, materials, on-site support, and other event needs
• Represent CrossPurpose at community events, fairs, and meetings to recruit and engage potential volunteers
• Foster relationships with community groups, organizations, and businesses to build a strong network of support
• Perform other tasks as assigned by the Director of Volunteer Services to support the overall mission and objectives of CrossPurpose

Qualifications:

• Minimum of 2 years of experience in administrative support, project coordination, or a similar role, preferably in a nonprofit or volunteer-driven environment
• Strong organizational and time-management skills with the ability to manage multiple tasks simultaneously
• Excellent communication skills, both written and verbal, with a professional demeanor and collaborative attitude
• Proactive and self-motivated with a passion for community service and volunteerism.
• Experience in event planning and volunteer coordination
• Basic knowledge of social media platforms and digital marketing tools
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and Google Suite, and experience with Salesforce, Asana, and Slack.
• Familiarity with volunteer management software or databases is preferred
• Comfortable working with diverse groups of people and fostering an inclusive environment
• Strong problem-solving skills, attention to detail, and the ability to work independently with minimal supervision
• Strong commitment to Christian faith

Salary & Benefits:

• Salary/Wage : $55,000-$66,000/year (Admin Specialist II)
• Performance Bonus: Up to 5% of salary
• Vacation: 15 days per year, plus the office is closed Christmas Day - New Year's Day, and staff have limited duties
• Sick Days: 6
• Insurance Benefits: Health, dental, vision, workers compensation, unemployment, short term disability, long term disability

Job Tags

Similar Jobs