Job Description

The Assistant Director, Program plays an essential role in overseeing and managing the day-to-day Scholars program for SF Scholars, including leading a growing team of six Program Managers as they work directly with Scholars across grades 9-12, driving overall strategy for Scholar advising, and developing and facilitating professional development. An ideal candidate will enjoy and excel at working collaboratively with teams, developing and supporting staff, and defining and refining strategy to ensure program quality remains high and reflects the evolving needs of Scholars and the college admissions landscape. This role reports to the SF Scholars Director, Program.

Staff Management & Development

• Inspire, coach, develop, and support a team of 6-8 Program Managers through weekly department meetings, regular check-ins, observations, and feedback. Current team composition is as follows :
• Two 9th Grade Program Managers (3 months / year Feb-Apr).
• Two 10th Grade Program Managers (12 months / year).
• Two 11th Grade Program Managers (12 months / year).
• Create and nurture a culture that encourages intellectual curiosity and an inclusive, close-knit and supportive community.
• Set meaningful, outcomes-oriented department and individual performance goals that meet overall program goals; conduct mid and end-of-year performance reviews.
• Collaborate with the Director, Program to set the Scholar and Academic Advising strategy for all grade levels.
• Oversee Scholar enrichment programs strategy, partnerships, and implementation.
• Serve as the Program lead for the Professional Experience Internship Program, working directly with Scholars and partners and collaborating with the Development team.
• Lead Scholar mentorship program strategy for 11th grade Scholars including mentor recruitment, training, matching, and events.
• Manage the Scholar Handbook to ensure policies and procedures are updated regularly.
• Oversee the Scholars Advising website.
• Oversee the tracking, management, and analysis of program data, including attendance and retention.
• Support Program Managers in troubleshooting Scholar issues.

Professional Development

• Identify, develop and deliver an annual professional development series for Program Managers across various formats including external conferences and webinars, and internal team retreats and reflections.
• Support Program Managers with Scholar mental health referrals and advising support.
• Stay abreast of current guidelines, policies, and social service programs to ensure that SEO remains compliant, and revise, communicate, and update SEO policies, procedures, and resources accordingly.
• Partner with NY Scholars team on continued development of policies and processes related to Scholars mental, physical and socio-emotional health.

QUALIFICATIONS

• Master's degree in education, counseling, school psychology, or a Bachelors in a related field and equivalent work experience.
• Experience teaching in a public / private middle or high school for 4+ years preferred (teaching and / or experience directly working with high school students highly preferred).
• 2-3 years of people management with a proven track record of leading diverse teams to successful outcomes ability to manage multiple priorities with high attention to detail.
• Familiarity and / or experience with public education and youth communities in San Francisco a plus.

COMPETENCIES & SKILLS

• Exemplary written, verbal, and interpersonal communications skills.
• Ability to address and engage with diverse and multicultural communities through different mediums, including in-person and through messaging platforms, video chats / conferences, and phone calls.
• Excellent interpersonal skills, strong work ethic, and high level of professionalism.
• Exceptional leadership skills and aptitude in building strong culture and community.
• Highly adaptable and solutions-oriented with an ability to solve complex problems.
• Technically proficient in MS Office and standard workplace applications like Zoom and Box.
• Intermediate to advanced Excel skills and working knowledge of Salesforce and LMS (we use Brightspace) strongly preferred.
• Bilingual Spanish / English or bilingual Cantonese / English is highly desirable.
• Ability to work a Tuesday through Saturday schedule and some nights as dictated by programming needs.
• Work requires traveling to different physical locations for Saturday programming UC Law San Francisco, 200 McAllister St, San Francisco, CA 94102.

COMPENSATION & BENEFITS

SEO offers a competitive compensation package and comprehensive benefits plan including low-cost health, vision, and dental options, a generous holiday schedule and PTO policies, disability coverage, fully paid time off for new parents, and employer contributions to health reimbursement and retirement accounts. We are constantly working to improve our benefits each year based on the needs of our employees. We value wellness and strive to put people first and foremost.

The compensation listed in this posting reflects what SEO believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and SEO reserves the right to modify this pay range at any time.

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