Job Description

Job Title: Bilingual Freight Inbound Billing Clerk

Contract Period: 1 Year (Onsite), Full-Time, Contract (1 Year)

Location: Santa Ana, CA 92707

Work Hours: 08:30 AM – 5:30 PM (Subject to change)

Compensation: $25.00 - $33.00/hr. D.O.E.

Preferred: Bilingual (Korean)

Job Responsibilities:

• Handle settlements related to freight forwarding operations.
• Maintain and strengthen relationships with customers and carriers through effective and continuous communication.
• Prepare and deliver regular settlement status reports to management, customers, carriers, and headquarters.
• Enhance settlement processes by developing automated solutions to minimize manual tasks.
• Ensure accurate customer billing is processed on or before deadlines in compliance with company policies.
• Manage, analyze, and prepare correction forms for billing adjustments within an access database.
• Review and interpret essential freight documentation to validate charges invoiced and required payments.
• Utilize accounting knowledge and understand how billing functions impact profit and loss.
• Audit carrier freight bills while interpreting tariffs and contracts.
• Utilize internal technologies essential for daily operations.
• Investigate and resolve potential errors and duplicate carrier billing.
• Perform ad-hoc reporting as required.
• Execute other job-related duties as assigned.

Requirements & Qualifications:

• Experience in Accounts Receivable (AR), Accounts Payable (AP), Invoicing, Customer Service in Transportation/Logistics-related fields.
• Bachelor’s Degree required and MS Office Suite with Advanced Excel (Pivot Tables & VLOOKUP’s).
• Bilingual-Fluent in Korean and English preferred
• Strong problem-solving skills with the ability to quickly assess situations and make informed decisions.
• Excellent written and verbal communication skills for effective interaction across various organizational levels.
• Flexibility to work overtime when necessary.

This is a dynamic role requiring attention to detail, analytical skills, and the ability to adapt to changing business needs. If you meet the qualifications and are eager to contribute to a fast-paced logistics environment, we encourage you to apply.

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