This is a hybrid position requiring in-office presence on Tuesdays and Wednesdays. The office is located in downtown Chicago (Streeterville).
JOB SUMMARY
The Coordinator serves as a key frontline representative within the AOA’s Member Services Department, responsible for supporting both general member inquiries and Continuing Medical Education (CME)-related services. This role provides exceptional customer service across all externally facing member/customer touchpoints—including phone, email, and web—and ensures accurate data entry and integrity for member accounts and physician profiles. The position requires a customer-first attitude, adaptability, technical proficiency, and the ability to navigate complex databases while meeting department performance goals.
ESSENTIAL FUNCTIONS
MINIMUM QUALIFICATIONS
Education:
Experience:
SPECIAL SKILLS / EQUIPMENT
PHYSICAL, MENTAL DEMANDS / WORKING ENVIRONMENT
Physical:
Mental:
Environment:
ABOUT THE AOA
Serving as the professional family for more than 197,000 osteopathic physicians (DOs) and osteopathic medical students, the American Osteopathic Association (AOA) promotes public health and encourages scientific research. As the primary certifying body for DOs, accrediting agency for osteopathic medical schools, and a recognized authority for hospital accreditation, the AOA plays a pivotal role in the U.S. healthcare system. This role is critical to AOA’s success and requires a combination of professionalism, responsiveness, and a collaborative spirit.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
American Osteopathic Association is unable to sponsor work visas at this time.
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