Customer Service / Support Specialist Job at Proactive Medical Products, Mount Vernon, NY

TzRjQ2VsTHYxWHZnV2Fvc1FFUEVCSDlEaVE9PQ==
  • Proactive Medical Products
  • Mount Vernon, NY

Job Description

Job Description

Job Description

About us

We are medium sized fast growing 12-year-old company with a solid reputation for providing excellent service in a warm and inviting environment. Our culture is one of mutual interdependence...everyone is valued for their work. Hard work, professionalism and dedication to our customers needs are core to our DNA, it is what sets us apart from other companies in the medical products MFG arena.

Our work environment includes:

  • On-the-job training
  • Casual work attire
  • Relaxed atmosphere
  • Safe work environment

Deliver Customer Service & Technical Support by responding to customer needs with accuracy and in a timely manner. Develop and maintain a high level of product and technical knowledge of our medical products. Field and resolve customer issues and questions-escalating when necessary. Take ownership of process and orders from start to finish.

Responsibilities:

  • Answering inbound calls, processing orders through company software.
  • Following up to make certain orders are processed and shipped.
  • Resolve and troubleshoot technical product issues with customers.
  • Be your best self-open to new ideas-"Can do" attitude.
  • Show up every day with a smile. Bring a love for our small company, its employees, vendors and most importantly our customers.

Job Type: Full-time

Benefits:

  • 401(k)
  • Health insurance
  • On-the-job training

 

Experience level:

  • Minimum 5 years
Company Description

We are medium sized fast growing 12-year-old company with a solid reputation for providing excellent service in a warm and inviting environment. Our culture is one of mutual interdependence...everyone is valued for their work. Hard work, professionalism and dedication to our customers needs are core to our DNA, it is what sets us apart from other companies in the medical products MFG arena.

Company Description

We are medium sized fast growing 12-year-old company with a solid reputation for providing excellent service in a warm and inviting environment. Our culture is one of mutual interdependence...everyone is valued for their work. Hard work, professionalism and dedication to our customers needs are core to our DNA, it is what sets us apart from other companies in the medical products MFG arena.

Job Tags

Full time, Casual work,

Similar Jobs

HARDESTY & HANOVER

Project Manager Job at HARDESTY & HANOVER

 ...Position Title: Project Manager Location: Boston, Massachusetts, United States Department: Project Manager Description:...  ...team and mentor junior employees. With over 138 years of experience, H&H is a trusted full-service infrastructure engineering firm... 

BWS Plumbing, Heating & Air Conditioning

Journeyman Plumber Job at BWS Plumbing, Heating & Air Conditioning

 ...is actively seeking highly qualified Journeyman and Apprentice plumbers to join our team. If you are an experienced plumbing professional...  ...for integrity, quality craftsmanship, and exceptional service. Our family-owned and operated business offers a supportive work... 

Aspire Bakeries

Food Safety & Quality Assurance Supervisor Job at Aspire Bakeries

 ...leading bakery companies, its innovative food portfolio includes breads, artisan breads...  ...us deliver on People Safety, Food Safety, Quality and Collaboration. As anFSQA...  ...leadership of Food Safety and Quality Assurance Technicians, including training, performance... 

AExcellent Telecommunications

Low voltage technician Job at AExcellent Telecommunications

Job Description Job Description Install voice/data cables to include coax and fiber optic cabling. Must be able to work off a ladder (6-8foot). Health Ins , 401k, PTO. Company Description AEXCELLENT Telecommunications has been in business for 22 years and we specialize...

Career Group

Personal Assistant to High-Profile Celebrity & UHNWI Job at Career Group

Our client, a high-profile UHNWI, is seeking a trustworthy Personal Assistant to manage day-to-day operations and household needs in a fast-paced, dynamic environment. The ideal candidate thrives under pressure, can juggle competing priorities with ease, and is committed...