4 days ago Be among the first 25 applicants Company Mission / Statement Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package Medical, Dental and Vision Insurance Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Payscale $21-22.50/hr. Summary Under direct and indirect supervision, provide Financial Intake support and education within Daymark. Serve as a liaison between Daymark and Reimbursement Manager to ensure timely communication and follow up for Daymark Financial Intake Staff. Engage and assist Daymark Financial Intake Staff with demographics and financial information including various payers and authorization processes. Essential Duties And Responsibilities Provides direct initial and ongoing training / education and support to Financial Intake Staff in person and virtually to ensure strict compliance with all professional standards, HIPAA, Medicaid, Medicare and Commercial Insurance regulations, Federal Poverty Guidelines, fee setting, inquiring about and checking eligibility and benefits for all payers. Ensuring all required financial intake paperwork is completed and signed by the client including Release of Information Forms. Authorization requirements for insurance and the Veterans Administration. Provide initial and ongoing education and support to front desk staff with the basics of current software for making appointments, check in / check out, taking / posting payments, printing receipts, printing batch listings, balancing batches, and posting daily batches. One-on-one training sessions with Reimbursement Manager in order to ensure proper procedures are being trained and followed. All other duties as assigned by supervisor. Special Attributes Must possess a great attitude, pleasant personality, work well with others, have a strong commitment to patient care, understand front office workflow as well as financial intake workflow, knowledge of the behavioral healthcare field, adequate computer skills, and training experience. Qualification Requirements Highly Motivated and resilient professional Demonstrated ability to understand business and operational factors Strong critical-thinking and problem-solving skills Proven conflict management / resolution skills High professional ethics and standards Strong team player and team building skills Training experience preferred Strong communication skills Ability to effectively and positively influence and persuade Education And / Or Experience Must possess at least a High School Diploma Minimum of 2 years office experience in the healthcare field Training Experience Language Skills Must be able to effectively communicate well verbally and in writing Ability to effectively present information and respond to questions from groups of managers, clients, customers and/or the public. Seniority level Entry level Employment type Other Job function Education and Training Industries Mental Health Care #J-18808-Ljbffr Daymark Recovery Services
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