Job Description
Our Story
With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 42 offices and continue to grow!
We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!
Why we’re Awesome!!
Inclusive company culture
Training and Development
Competitive Compensation
Unparalleled Benefits & Wellness (we mean really good)!
401k with a generous match
Career Growth Opportunities
Transfer Opportunities
Share in Company ownership
Employee Recognition program
We are looking for an International Logistics Coordinator to join our team! International Logistics Coordinators assist in managing incoming and outgoing International shipping logistics for cargo transportation carriers and shipping companies. The ideal candidate would be responsible carrier selection, planning, coordination and monitoring of customer’s shipments while ensuring they move along seamlessly through the work process established by the company. Manage communication with shippers, consignees, steamship lines, airlines, freight forwarders, drayage companies, trucking companies and internal logistics department to ensure shipments are processed in a timely manner in compliance with US Customs and FMC regulations. If this is you, or you like a challenge– let’s talk.
You will
Pursue new sales’ leads discuss and sells the Company’s services to current clients and promptly forwards potential leads to designated person
Coordinates aspects of the routing and rating of air & ocean freight to include providing quotes to customers, working with international and/or domestic agents, approving carrier invoices for payment, handling pick-ups and deliveries.
Determines best methods for shipping to ensure customer satisfaction; thereby retaining existing business and attracting new business.
Prepares documents required for import or export of clients’ shipments.
Completes import/export arrangements for customers, including bookings, container arrangements, insurance, carrier payments and transportation companies (ocean, air and trucking).
Develop and increase profitable volume with existing and newly acquired shippers
Use strong relationships to understand customer’s business, better qualifying them to identify and
solve the customer’s problems (i.e. billing, tracing shipments) and handle customer concerns.
Increase the overall capacity for the office and company
Deliver exceptional customer service
Uphold the company standard following the company principles of Customer, Company, Office
Cross-trains in additional responsibilities.
Skills and Experience
College degree highly desired or equivalent experience
Self-motivated, enthusiastic team player who excels in a fast-paced environment
Minimum of 3 years’ experience in International Logistics/ Ocean Freight Forwarding/customer service
Excellent and effective communication skills
Strong customer service orientation and excellent work ethic
Ability to quickly process information and make decisions
Effective negotiation and problem-solving skills, and ability to handle conflict
Excellent time-management skills with the ability to multitask
Highly organized and detail-oriented
Ability to work well under pressure in a fast-paced environment
Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.
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