Job Description

Program Lead - Conversions

Calling all innovators find your future at Fiserv. We're a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

About Your Role:

You will be pivotal in managing client conversion and startup projects from inception through completion. Your role is crucial in facilitating the migration of portfolios to Fiserv's credit processing system, ensuring seamless transitions for new or existing clients expanding their services. You will be responsible for leading discovery sessions, overseeing data specifications, software development, system configuration, testing, and overall project implementation, ensuring all client and internal requirements are met effectively.

What You Will Do:

• Lead and manage conversion and startup projects from end to end.
• Develop and implement detailed project plans, consult with clients, and manage deliverables.
• Coordinate and manage activities required by clients, Fiserv, and involved vendors, ensuring seamless onboarding.
• Lead internal project teams of up to 8 members, ensuring system setup and customization.
• Ensure timely and accurate delivery of customs required for clients.
• Oversee issue resolution through effective problem-solving, resource identification, and escalation as needed.
• Effectively communicate project status, risks, and issues with clients and internal stakeholders.
• Participate actively in Discovery, Data Spec Review, Software Development, System Configuration, Testing, and Project Management & Implementation.

Experience You'll Need To Have:

• 8+ years of experience in project management within the payment industry and/or with First Data platforms.
• 8+ years of experience in conversion projects and delivering custom solutions.
• 8+ years of experience with FD platforms (FD Omaha) and products/services.
• 8+ years of experience working with productivity tools like Jira, SharePoint, and Clarity.
• Bachelor's degree in a related field, or equivalent military experience.

Experience That Would Be Great To Have:

• 10+ years of experience in the credit card issuing industry.
• 9+ years of experience in a client-facing role with excellent communication skills.
• 9+ years of experience leading diverse project teams and managing multifaceted projects.
• 9+ years of experience with Microsoft Windows applications and related tools.
• PMP certification or equivalent project management certification.

Important Info About This Role:

• We're better together. This role is fully on-site.
• In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected] . Please note our AskHR representatives do not have visibility to your application status.

Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Job Tags

Similar Jobs