Retail Customer Experience Job at Michaels, Elk River, MN

UG9VQmVWdmkybjNnWDZndFEwUEFEMzlIaEE9PQ==
  • Michaels
  • Elk River, MN

Job Description

Store Associate

Store - Otsego, MN Deliver friendly customer service, help customers shop our store, and find what they're Looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

Help customers shop, locate products, and provide them with solutions

Provide a fast and friendly checkout experience; execute cash handling to standards

Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments

Educate customers on the Voice of Customer (VOC) survey

Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

Participate in the truck unload, stocking, and planogram (POGs) processes

Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store

Perform Store In Stock Optimization (SISO) and AD set duties as assigned

Support shrink and safety programs

Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members

Cross trained in Custom Framing selling and production

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires:

Retail and/or customer service experience preferred

Physical Requirements

Work Environment

Ability to remain standing for long periods of time

Ability to move throughout the store

Regular bending, lifting, carrying, reaching, and stretching

Lifting heavy boxes and accessing high shelves by ladder or similar equipment

If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.

Michaels

Job Tags

Local area, Night shift, Early shift,

Similar Jobs

Axiom Software Solutions Limited

Scrum Master Job at Axiom Software Solutions Limited

 ...Job Description Job Description Job description Customer is looking for a SCRUM Master who has hands on experience on Verification skills by using Python. He should be hands on with Python. This person should have familiarity with AI/ML tools, either... 

Winnebago County Sheriff's Department

Correctional Officer Job at Winnebago County Sheriff's Department

 ...Job Description Job Description The Winnebago County Sheriffs Office is currently accepting applications for the position of Corrections Officer. The successful applicant will perform the duties and responsibilities of a Corrections Officer. Starting wages are... 

Gilman Partners

President & CEO (Cincinnati) Job at Gilman Partners

 ...306 young adults found shelter and services at the Sheakley Center for Youth. POSITION SUMMARY The Chief Executive Officer (CEO) has overall responsibility for the quality, development, growth, and sustainability of services offered by Lighthouse. The CEO reports... 

GCAZ Services, Inc.

Hair Stylist / Cosmetologist / Barber Job at GCAZ Services, Inc.

 ...k) match, paid time off, and more. (Ask us for detailsyoull love what we offer!) Who Were Looking For Valid cosmetology or barber license (or close to completion). A passion for hair and making people feel great. A positive, team-first attitude. Flexibility... 

Oldcastle BuildingEnvelope

Loader/Unloader 1 Job at Oldcastle BuildingEnvelope

 ...help us build the future. What Youll Get To Do The Loader/Unloader I is focused on moving material including glass and/or metal...  ...expedite the product throughout the plant. To include on/off-loading of the product from tables, rolling racks, delivery trucks, or...