Overview LMI is a consultancy dedicated to powering a future-ready, high-performing government, drawing from expertise in digital and analytic solutions, logistics, and management advisory services. We deliver integrated capabilities that incorporate emerging technologies and are tailored to customers’ unique mission needs, backed by objective research and data analysis. Founded in 1961 to help the Department of Defense resolve complex logistics management challenges, LMI continues to enable growth and transformation, enhance operational readiness and resiliency, and ensure mission success for federal civilian and defense agencies. The Salesforce Consultant will work along the full development lifecycle, including configuration, customization, and implementation. You will work in an agile environment with other developers, product owners, designers, test engineers, and functional SMEs to deliver various Salesforce requirements and best practices. You will work closely with the customer and team to solution around new capabilities or features to support the mission. Responsibilities The Salesforce Consultant’s duties may include: Scoping out projects by gathering requirements from client stakeholders Creating Salesforce solutions off the back of user stories Utilising Salesforce declarative functionality to build solutions, and working with Developers when requirements go beyond point-and-click functionality Performing demo’s of the Salesforce build to gather feedback Overseeing UAT (User Acceptance Testing) Documenting the Salesforce build Training users & super users Work on an agile delivery team with other developers, product owners, designers, test engineers, and functional SMEs Work directly with the customer to iterate on requirements and product feedback Support briefings and updates for non-technical audiences and senior leaders Qualifications MINIMUM QUALIFICATIONS Bachelor's degreein science, technology, engineering, mathematics, computer science,or relatedtechnical discipline At least 7 years of professional services or technical consulting experience At least 7 years Salesforce configuration and consulting experience Client facing and project management experience Deep understanding of Sales Cloud, Service Cloud, Salesforce Portal/Communities, Marketing AppExchange Knowledge and deep knowledge in several AppExchange packages Functional testing development Ability to design Enterprise/Large Scale solutions for Salesforce Sales Cloud, Service Cloud, or Experience (Community) Cloud Experience gathering requirements for cross-organizational transformation, with changes impacting multiple teams Experience with “Big picture” solution design, with multiple integrated systems High amount of stakeholder management, acting as the clients’ escalation point Experience with complex data migrations Experience overseeing large deployments Experience controlling release management Ability to develop detail roadmaps for future enhancements Excellent written and verbal communication skills. Have stakeholder management skills, responsible for governance Must be a US citizen
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