Senior AI Product Engineer (San Francisco) Job at Amplitude, San Francisco, CA

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  • Amplitude
  • San Francisco, CA

Job Description

Join to apply for the Senior AI Product Engineer role at Amplitude

Amplitude is the leading AI analytics platform, helping over 4,300 customersincluding Atlassian, Burger King, NBCUniversal, Square, and Under Armourbuild better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories by G2, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

Amplitudes Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusionone focused on psychological safety, empathy, and human connectionthat will allow employees of all backgrounds to thrive.

What Were Working On

Were a team of startup engineers working on a new product within Amplitude.

Heres what drives us: Its crazy how little software has changed over the past 20 years. Its gotten a lot more powerful, but users still mostly do the same things find the right page, find the right button, google how to do something, etc. We believe software should flex to meet users where they are rather than the other way around.

Were Building An AI-powered Personal Champion For Users, Embedded Into Websites And Apps. Its a Chatbot, But Its a Lot Better In a Few Ways

  • It uses AI to personalize responses to every user, leveraging the power of Amplitude data
  • It can show users around with a cursor think tour guide mode
  • It can perform actions on behalf of users by using APIs and interacting with other agents

Were looking for an excellent product builder to join us - someone whos as excited as we are to build the next generation of UX and bring it to millions of users.

What makes this role special?

  • Immediate impact: The product youll be working on has real customers that are getting real value from it - no AI vaporware.
  • High velocity: No sitting in meetings waiting for direction - we make decisions quickly and are always shipping. Our team came over from CommandAI and we embody startup energy.
  • Killer team: We have >3 years of experience building production AI products. Youll get to learn how real-world AI applications are made, deployed, monitored and scaled.
  • Data moat: Amplitude has the largest repository of behavioral data in the world.
  • We keep it light: We build cool stuff and have fun while were doing it. Youre someone who enjoys working with other curious people.

What will you be doing?

  • Owning the product: Our team is hyper-focused on building a great product - this includes using the product, listening to customer feedback, and surfacing ideas for where we can improve. Theres no engineering vs. product fences here - everyone is a product owner.
  • Shipping features: Own full-stack features end-to-end: from ideation to design to implementation.
  • Exploring the frontier: AI is constantly evolving - youll be testing out new models, techniques and libraries to chart the path forward.

Examples Of Everyday Work

  • Pair with our AI Engineering Lead to debug why an agent gave out a bad answer and design a clever retrieval fix that solves the edge case.
  • Build a pipeline that automatically spots blind spots in a knowledge base and automatically fills in the missing piece.
  • Experiment with new frontier models and libraries, then present back to the team on whats hype vs. what we should ship next.
  • Jump into a customer debug session with a PM, see how an agent failed in the wild, and ship a fix that same day.

Requirements

  • Experience building fullstack features and applications
  • Experience with relevant technologies (We use Python on the backend and React for the frontend)
  • Strong product intuition proactively identify improvements without being asked
  • Comfort with moving fast and making smart tradeoffs
  • Stellar ownership of features and code quality
  • Familiarity with LLMs/AI either from work or your own exploration

Bonus

  • Youve been part of a small startup or skunkworks team and thrived in uncertainty
  • Youve built agents using frameworks like Pydantic AI
  • Youve worked deeply with TypeScript
  • Youve worked with applications built on Temporal
  • Youve built RAG pipelines before

Company Information

The Company: Amplitude is filled with humble, lifelong learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: were tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.

The Product: Amplitude is a digital analytics platformwe help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. Were super proud of what weve built and continue to expand: a platform that empowers companies to thrive in the digital era.

Some Of Our Benefit Programs Include:

  • Excellent Medical, Dental and Vision insurance coverages, with 100% employerpaid premiums for employee Medical, Dental, Vision on select plans
  • Flexible time off, paid holidays, and more
  • Generous stipends to spend on what matters most to you, whether thats wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
  • Excellent Parental benefits including: 1220 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Backup Child Care support
  • Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
  • Employee Stock Purchase Program (ESPP)

Other Fun Facts About Amplitude:

  • We were recognized in the Newsweek Excellence Index 2024.
  • Our customers love us! Theyve said we're the #1 product analytics solution for 15 quarters in a row on G2.
  • Were focused on growth. Check us out in Deloittes 2023 Technology Fast 500
  • We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
  • We invest in our people. We offer mentorship programs, management training, and wellness initiatives.
  • We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off.
  • We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL.
  • Were a global and fastgrowing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
  • Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

This role is eligible for equity, benefits and other forms of compensation.

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Job Tags

Full time, Work at office, Immediate start, Home office, Flexible hours,

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