Job Description
The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will also shadow engineers to learn more about the on-site hardware and components.
Responsibilities
- Explain technical ideas in simple language
- Meet with engineers on-site to establish technical specifications
- Product build guides, work instructions, training materials, maintenance manuals, diagnostics and troubleshooting guides
- Government technical writing
- Create user documentation for a variety of materials
- Produce technical documentation and training for hardware and software technology.
- Work closely with leadership and other departments.
Qualifications
- Bachelor's degree or equivalent experience
- Strong research skills
- Experience with JIRA and Confluence
- Experience with hardware documentation
- Strong written and verbal communication skills
- Ability to understand highly technical information
- Proposal and DoD experience a plus
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