Job Description

The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will also shadow engineers to learn more about the on-site hardware and components.

Responsibilities

• Explain technical ideas in simple language
• Meet with engineers on-site to establish technical specifications
• Product build guides, work instructions, training materials, maintenance manuals, diagnostics and troubleshooting guides
• Government technical writing
• Create user documentation for a variety of materials
• Produce technical documentation and training for hardware and software technology.
• Work closely with leadership and other departments.

Qualifications

• Bachelor's degree or equivalent experience
• Strong research skills
• Experience with JIRA and Confluence
• Experience with hardware documentation
• Strong written and verbal communication skills
• Ability to understand highly technical information
• Proposal and DoD experience a plus

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